IT Support Supervisor

4 weeks ago

Quezon City, Philippines PGA Tech Group of Companies Full time

PGATech Group of Companies is looking for an IT Support Supervisor to lead and oversee our internal IT team.

Qualifications:
- Bachelor's degree in Information Technology, Computer Engineering, or related field.
- At least 5 years of progressive experience in IT support and infrastructure; 1–2 years in a supervisory or leadership role preferred.
- Strong technical knowledge of networks, firewalls, servers, and IT security frameworks.
- Working knowledge of software systems, APIs, or scripting (e.g., Php, JS, or mysql) is a plus.
- Exceptional communication, leadership, and problem-solving skills.
- Ability to manage multiple priorities and meet deadlines under pressure.
- Willing to work full-time, on-site at our Kamuning, Quezon City office

Job Summary
The IT Support Supervisor is responsible for overseeing the planning, implementation, and management of the organization’s IT infrastructure with strong focus on network stability, cybersecurity, and hardware systems. This role also requires broad knowledge in software systems, coding, and integrations, as well as excellent leadership and communication skills to effectively guide the IT team and collaborate cross-functionally.

Key Responsibilities
Infrastructure, Systems & Network
- Lead the installation, configuration, and maintenance of hardware, software, servers, networks, and other IT systems.
- Ensure high availability and performance of all network systems including LAN/WAN, firewalls, VPNs, and wireless connectivity.
- Conduct routine system health checks, backups, upgrades, and patch management.

Cybersecurity & Compliance
- Develop, enforce, and update IT security policies, including firewall rules, access controls, antivirus, and data encryption.
- Monitor and maintain compliance with relevant data security standards and ensure business continuity through disaster recovery protocols.

Technical Support & Operations
- Supervise helpdesk operations to ensure timely resolution of technical issues across departments.
- Provide technical support, including diagnosing, troubleshooting, and resolving hardware/software issues.
- Manage IT asset lifecycle: procurement, deployment, maintenance, and retirement of IT equipment.

Leadership & Strategy
- Plan and oversee IT projects, infrastructure upgrades, and technology rollouts.
- Mentor, train, and guide IT staff in their technical and professional development.
- Define IT performance goals and metrics; maintain and report on the IT roadmap.
- Collaborate with management and other departments to align IT strategy with company objectives.

Software, Coding & Integrations
- Oversee software deployment and support across the organization from business applications to productivity tools.
- Review basic scripts, automation tools, or code snippets to enhance IT operations.
- Support integration of new platforms or systems with existing infrastructure.

Additional Responsibilities
- Manage and administer the company’s email systems, cloud storage, internal website, and file servers.
- Liaise with vendors, service providers, and contractors for IT-related procurement and support.
- Provide documentation, reporting, and recommendations on system performance and optimization.
- Participate in company-sanctioned training and cross-functional activities.
- Support other PGATECH Group of Companies as needed with IT resources and services.

  • IT Support Supervisor

    2 weeks ago

    Quezon City, Philippines PGA Tech Group of Companies Full time

    PGATech Group of Companies is looking for an IT Support Supervisor to lead and oversee our internal IT team. Qualifications: - Bachelor's degree in Information Technology, Computer Engineering, or related field. - At least 5 years of progressive experience in IT support and infrastructure; 1–2 years in a supervisory or leadership role preferred. - Strong...

  • Operations Support Supervisor

    2 days ago

    Quezon City, National Capital Region, Philippines Comworks, Inc. Full time ₱900,000 - ₱1,200,000 per year

    ComWorks Inc - This is a leading information communications technology company that provides products and solutions for corporate, home, SME, and consumer markets through its divisions and extensive distribution network. With a nationwide scope and constant drive, we continuously bring new solutions to our markets through the most innovative means.We are...

  • Branch Supervisor

    2 days ago

    Angeles City, Central Luzon, Philippines ACTIONLAB IT SERVICES PHIL. CORP. Full time ₱400,000 - ₱800,000 per year

    Oversee the Branch operations and technical issues/ concernsTroubleshooting technical issues.Diagnosing and repairing faults.Resolving technical issues related to network interruptionsInstalling and configuring hardware and software Monitor the daily team salesDaily email reports & Support end users thru email and calls.CCTV installer & Proper...

  • Warehouse and Logistics Supervisor

    4 days ago

    Batangas City, Philippines EOS IT Solutions Full time

    Overview About EOS IT Management Solutions EOS IT Management Solutions is a leading provider of innovative IT and logistics services. With a strong reputation for excellence and a commitment to sustainable, profitable growth, we have experienced significant expansion over the past five years. Our success is driven by a collaborative culture, cutting-edge...

  • Organizational Development Supervisor

    3 days ago

    Quezon City, Philippines Tap Growth ai Full time

    Overview We're Hiring: Organizational Development Supervisor! We are seeking an experienced Organizational Development Supervisor to lead strategic initiatives that enhance organizational effectiveness, employee engagement, and business performance. The ideal candidate will drive change management, talent development, and process improvement initiatives to...

  • Finance Supervisor

    2 weeks ago

    Quezon City, Philippines Zynergia Health and Wellness Corp. Full time

    About the Role We are looking for a results-driven Finance Supervisor to oversee and manage the financial operations of our Company. This role is pivotal in maintaining financial health, ensuring regulatory compliance, and supporting strategic decisions in a dynamic retail environment. Key Responsibilities • Supervise day-to-day finance and accounting...

  • Training Supervisor

    6 days ago

    Quezon City, Philippines Afni, Inc. Full time

    Overview Afni, Inc. Quezon City, National Capital Region, Philippines Join to apply for the Training Supervisor role at Afni, Inc. Description Essential Functions and Responsibilities: Facilitation and Delivery Conduct onboarding and refresher training sessions for new and existing employees. Ensure training is engaging, effective, and tailored to various...

  • Organizational Development Supervisor

    4 days ago

    Quezon City, National Capital Region, Philippines Tap Growth ai Full time ₱900,000 - ₱1,200,000 per year

    We're Hiring: Organizational Development Supervisor We are seeking an experienced Organizational Development Supervisor to lead strategic initiatives that enhance organizational effectiveness, employee engagement, and business performance. The ideal candidate will drive change management, talent development, and process improvement initiatives to support...

  • Finance Supervisor.

    4 weeks ago

    Quezon City, Philippines Zynergia Health and Wellness Corp. Full time

    About the Role We are looking for a results-driven Finance Supervisor to oversee and manage the financial operations of our Company. This role is pivotal in maintaining financial health, ensuring regulatory compliance, and supporting strategic decisions in a dynamic retail environment. Key Responsibilities • Supervise day-to-day finance and accounting...

  • Supervisor Technical Support

    4 weeks ago

    Cebu City, Philippines 20 DexCom Philippines Inc Full time

    Supervisor Technical Support page is loadedSupervisor Technical Support Apply remote type Flex locations Cebu, Philippines time type Full time posted on Posted 6 Days Ago time left to apply End Date: September 5, 2025 (10 days left to apply) job requisition id JR The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous...