Quality Analyst

Job Description Essential Functions/Responsibilities • Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics • Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs • Performs Monitoring and provides feedback...

Job DescriptionEssential Functions/Responsibilities• Provides coaching and mentoring to agents in order for them to improve on their performance andthe attainment of their metrics• Ensure that appropriate knowledge tools, techniques and standards are being utilized to meetcustomer requirements and needs• Performs Monitoring and provides feedback to the...

Non-negotiable:  With at least 1 year of relevant experience as a QA for Healthcare BPO  Can start ASAP  Amenable to working onsite either in Taguig or Makati following rotating schedule WORK BRIEF: The primary purpose of this position is to identify, analyse and enhance competencies of associates and ensure delivery of service level quality metrics...

Quality assurance analysts are responsible for testing, analyzing, and ensuring the quality of software, products, and systems. They confirm that products or services meet the standards set by the company or the industry in which you’re working. QA has become synonymous with the software development process and technology products. However, jobs in quality...

TASQ Staffing Solutions is looking for three quality analysts to work in Taguig.Job Opening | Urgent | Quality Analyst | TaguigJob Responsibilities:Conduct transaction and call monitoring according to the agreed service quality plan.Offer guidance and feedback to agents.Conduct Root Cause Analyses (RCAs) and communicate results to Operations for action...

Non-negotiable:  With at least 1 year of relevant experience as a QA for Healthcare BPO  Can start ASAP  Amenable to working onsite either in Taguig or Makati following rotating schedule WORK BRIEF: The primary purpose of this position is to identify, analyse and enhance competencies of associates and ensure delivery of service level quality metrics...

TASQ Staffing Solutions is looking for three quality analysts to work in Taguig. Job Opening | Urgent | Quality Analyst | Taguig Job Responsibilities: Conduct transaction and call monitoring according to the agreed service quality plan. Offer guidance and feedback to agents. Conduct Root Cause Analyses (RCAs) and communicate results to Operations for...

Responsibilities:- Monitors calls and provide feedback to agents- Partner with the training team in providing feedback that would improve overall quality of performance- Participates in call calibrations, monitoring with client and operations team expert on product support, escalations, verifications- Coach and develop agents on quality, customer...

Responsibilities: - Monitors calls and provide feedback to agents - Partner with the training team in providing feedback that would improve overall quality of performance - Participates in call calibrations, monitoring with client and operations team expert on product support, escalations, verifications - Coach and develop agents on quality, customer...

Responsibilities: - Monitors calls and provide feedback to agents - Partner with the training team in providing feedback that would improve overall quality of performance - Participates in call calibrations, monitoring with client and operations team expert on product support, escalations, verifications - Coach and develop agents on quality, customer...

TASQ Staffing Solutions is looking for three quality analysts to work in Taguig. Job Opening | Urgent | Quality Analyst | Taguig Job Responsibilities: Conduct transaction and call monitoring according to the agreed service quality plan. Offer guidance and feedback to agents. Conduct Root Cause Analyses (RCAs) and communicate results to Operations for...

Job Title: Senior Quality Assurance Engineer - Test AnalystAt Hunter's Hub Incorporated, we are seeking a highly skilled and experienced Senior Quality Assurance Engineer to join our team as a Test Analyst. This is an exciting opportunity for a talented professional to leverage their expertise in manual testing, test planning, and defect management to...

The Quality Assurance Analyst is responsible for:Ensuring that the goods produced adhere to established quality standards.Observing and checking raw materials used or finished goods produced for visible defects; performing various tests on the samples drawn; and noting down observations.Accepting and rejecting lots on the basis of samples checked, assist in...

Job Title: Quality AnalystJob Summary:We are seeking a highly skilled Quality Analyst to join our team at ETeam PH. As a Quality Analyst, you will play a critical role in supporting and delivering on multiple audits, including Payroll Audits, New Hire Audits, OTP, and other pay-impacting audits.Key Responsibilities:Pull and create reports to ensure accurate...

Requirements:Minimum of 2 years undergraduateMust be amenable to work onsite in Cebu City, and shifting scheduleMust have a minimum of 1 year of experience as a Quality Analyst in the BPO IndustryGood communication skillsGood knowledge of Quality ToolsPrefer insurance account experience

Nityo Infotech is looking for a Senior Quality Assurance Analyst to join our team. We are a dynamic and growing company, and this role is ideal for someone with a passion for quality assurance and technical testing.About the RoleWe are seeking a highly skilled and experienced Senior Quality Assurance Analyst who can ensure that our software applications meet...

Key skills Quality Analyst BPO Call center Sales experience Job Title: QA for Sales Work set up: Onsite in Mandaluyong City Work shift: Shifting schedule Salary: 21K Qualifications: • Amenable to work onsite • Can start immediately • At least 1 to 2 years QA Experience in BPO; Sales experience • at least 1 year of hard Sales experience

About UsWe are Quess Philippines Corporation, a reputable organization dedicated to delivering exceptional services.Job DescriptionThis is an exciting opportunity for a Quality Analyst to join our team in Market Market BGC. As a Quality Analyst, you will play a crucial role in ensuring the highest quality of our services.ResponsibilitiesYou must have one to...

About UsHunters Hub Incorporated is a dynamic and innovative company that thrives on the expertise of its team members.Job SummaryWe are seeking an experienced Senior IT Analyst/Quality Assurance Expert to join our team. The successful candidate will have a proven track record in writing Business Requirement Documents (BRDs) and Data Gathering, as well as...

Key skills Quality Analyst BPO Call center Sales experience Job Title: QA for Sales Work set up: Onsite in Mandaluyong City Work shift: Shifting schedule Salary: 21K Qualifications: • Amenable to work onsite • Can start immediately • At least 1 to 2 years QA Experience in BPO; Sales experience • at least 1 year of hard Sales experience