Quality Assurance Analyst
6 days ago
Responsibilities:- Monitors calls and provide feedback to agents- Partner with the training team in providing feedback that would improve overall quality of performance- Participates in call calibrations, monitoring with client and operations team expert on product support, escalations, verifications- Coach and develop agents on quality, customer satisfaction and policies and procedures of the account- Expert on all aspects of quality excellence with emphasis on continuing to improve operating results and address root cause- Generates reports and quality updates- Provide recommendations on quality parameters and make changes whenever necessary in consultation with Operations and Process Manager- Defining the quality parameters to the agents and defining the scope of improvisation- Perform other duties assignedQualifications:- Quality Analyst Experience in BPO - Collections Experience- Can work Onsite
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Quality Assurance Analyst
6 days ago
Cebu City, Philippines Neksjob Corporation Full timeQuality assurance analysts are responsible for testing, analyzing, and ensuring the quality of software, products, and systems. They confirm that products or services meet the standards set by the company or the industry in which you’re working. QA has become synonymous with the software development process and technology products. However, jobs in quality...
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Quality Assurance Analyst
6 days ago
Cebu, Philippines Neksjob Corporation Full timeQuality assurance analysts are responsible for testing, analyzing, and ensuring the quality of software, products, and systems. They confirm that products or services meet the standards set by the company or the industry in which you’re working. QA has become synonymous with the software development process and technology products. However, jobs in quality...
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Quality Assurance Analyst
6 days ago
Cebu, Philippines Neksjob Corporation Full timeQuality assurance analysts are responsible for testing, analyzing, and ensuring the quality of software, products, and systems. They confirm that products or services meet the standards set by the company or the industry in which you’re working. QA has become synonymous with the software development process and technology products. However, jobs in quality...
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Quality Assurance Analyst
1 week ago
Makati City, Philippines Hunter's Hub Incorporated Full timeJob Description: Quality Assurance (QA) Analyst Role Overview As a Quality Assurance (QA) Analyst, you will play a critical role in ensuring the delivery of high-quality software solutions and business processes. Your responsibilities will include designing and executing test plans, identifying and reporting defects, and ensuring that systems meet...
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Quality Assurance Analyst
1 week ago
Makati City, Philippines Hunter's Hub Incorporated Full timeJob Description: Quality Assurance (QA) Analyst Role Overview As a Quality Assurance (QA) Analyst, you will play a critical role in ensuring the delivery of high-quality software solutions and business processes. Your responsibilities will include designing and executing test plans, identifying and reporting defects, and ensuring that systems meet...
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Quality Assurance Analyst
6 days ago
Cebu City, Philippines Neksjob Full timeResponsibilities: - Monitors calls and provide feedback to agents - Partner with the training team in providing feedback that would improve overall quality of performance - Participates in call calibrations, monitoring with client and operations team expert on product support, escalations, verifications - Coach and develop agents on quality, customer...
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Senior Quality Assurance Specialist
7 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeJob OverviewTASQ Staffing Solutions is seeking a highly skilled and experienced QA Analyst to join our team. As a key member of our operations department, you will be responsible for ensuring the quality of our services.Key ResponsibilitiesShift Schedule: 24X7 ShiftThe ideal candidate will have at least 2-4 years of customer service experience, with a strong...
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Quality Assurance Specialist
6 days ago
Cebu City, Philippines Med Supply US Full timeJob Summary:The Quality Assurance Specialist will be responsible for ensuring that our services meet all necessary quality standards, with a particular focus on monitoring and improving the quality of agent calls. This role involves reviewing call recordings, identifying issues, providing feedback, and developing strategies to enhance overall service...
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Quality Assurance Officer
6 days ago
CEBU CITY, Philippines Southwestern University, Inc. Full timeJoin our mission in making lives better!✨ Southwestern University Medical Center is looking for a highly organized Quality Assurance Officer who can be a great partner in the compliance and monitoring of company quality assurance standards. Duties and Responsibilities: > Plan, execute, and oversee inspection and testing of incoming and outgoing product...
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Quality Assurance Officer
6 days ago
Cebu City, Philippines Southwestern University, Inc. Full timeJoin our mission in making lives better!✨Southwestern University Medical Center is looking for a highly organized Quality Assurance Officer who can be a great partner in the compliance and monitoring of company quality assurance standards.Duties and Responsibilities:> Plan, execute, and oversee inspection and testing of incoming and outgoing product to...
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Quality Assurance Officer
6 days ago
CEBU CITY, Philippines Southwestern University, Inc. Full timeJoin our mission in making lives better!✨ Southwestern University Medical Center is looking for a highly organized Quality Assurance Officer who can be a great partner in the compliance and monitoring of company quality assurance standards. Duties and Responsibilities: > Plan, execute, and oversee inspection and testing of incoming and outgoing product...
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Quality Assurance Staff
6 days ago
Cebu City, Philippines JK Network Services Full timePosition: Quality Assurance StaffIndustry: Manufacturing CompanyWork arrangement: Onsite (Monday-Friday)Location: Lapu-lapu, Cebu CitySalary: Php 13,500 - Php 18,500 Responsibilities:•Ensure that standards and safety regulations are observed•Address and discuss issues and proposed solutions with superiors•Document quality assurance activities and...
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Quality Assurance Staff
6 days ago
Cebu City, Philippines JK Network Services Full timePosition: Quality Assurance Staff Industry: Manufacturing Company Work arrangement: Onsite (Monday-Friday) Location: Lapu-lapu, Cebu City Salary: Php 13,500 - Php 18,500 Responsibilities: • Ensure that standards and safety regulations are observed • Address and discuss issues and proposed solutions with superiors • Document quality assurance...
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Quality Assurance Analyst
6 days ago
Danao City, Philippines Jollibee Worldwide Services Full timeThe Quality Assurance Analyst is responsible for:Ensuring that the goods produced adhere to established quality standards.Observing and checking raw materials used or finished goods produced for visible defects; performing various tests on the samples drawn; and noting down observations.Accepting and rejecting lots on the basis of samples checked, assist...
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Quality Assurance Staff
6 days ago
Cebu City, Philippines JK Network Services Full timePosition: Quality Assurance Staff Industry: Manufacturing Company Work arrangement: Onsite (Monday-Friday) Location: Lapu-lapu, Cebu City Salary: Php 13,500 - Php 18,500 Responsibilities: • Ensure that standards and safety regulations are observed • Address and discuss issues and proposed solutions with superiors • Document quality assurance...
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Jr. Quality Assurance
6 days ago
Pasig City, Philippines Hunters hub Incorporated Full time-Bachelor's degree in information technology or any related courses-At least 2 years of experience as a QA Analyst-Hands-on experience in software quality assurance, auditing, or related roles-Experience in conducting audits, assessments, and reviews of software developmentprocesses, practices, and deliverables.-Experience with software development...
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Quality Assurance Manager
6 days ago
Cebu City, Philippines JK Network Services Full timeNew Urgent Requirement for Quality Inspector Manager | Earn Up to Php 100,000 Plus BenefitsCompany Profile: A manufacturing company expertise in manufacturing and selling mini-ropesPosition: Quality Inspector ManagerLocation: Lapu-Lapu City, CebuSchedule: 7am-4 pmIndustry: Japanese Manufacturing CompanySalary: Php 50,000- Php 100,000Benefits:•Government...
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Quality Assurance Manager
6 days ago
Cebu, Philippines JK Network Services Full timeNew Urgent Requirement for Quality Inspector Manager | Earn Up to Php 100,000 Plus Benefits Company Profile: A manufacturing company expertise in manufacturing and selling mini-ropes Position: Quality Inspector Manager Location: Lapu-Lapu City, Cebu Schedule: 7am-4 pm Industry: Japanese Manufacturing Company Salary: Php 50,000- Php...
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Quality Assurance Specialist
4 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time**About TASQ Staffing Solutions**We are a leading staffing solutions provider, dedicated to delivering high-quality talent to our clients.As a seasoned QA Manager/Quality Assurance Manager, you will play a critical role in driving process improvements and ensuring the highest level of quality in our client's projects.
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Senior Quality Manager
4 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time**Job Overview**TASQ Staffing Solutions is seeking an experienced QA Manager/Quality Assurance Manager to join our team. In this role, you will be responsible for managing a team of quality analysts, conducting error analysis, identifying process gaps, and sharing process improvement ideas.With a strong background in quality assurance and leadership...