Quality Analyst

Job Description Essential Functions/Responsibilities • Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics • Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs • Performs Monitoring and provides feedback...

Job Description Essential Functions/Responsibilities • Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics • Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs • Performs Monitoring and provides feedback...

TASQ Staffing Solutions is looking for three quality analysts to work in Taguig.Job Opening | Urgent | Quality Analyst | TaguigJob Responsibilities:Conduct transaction and call monitoring according to the agreed service quality plan.Offer guidance and feedback to agents.Conduct Root Cause Analyses (RCAs) and communicate results to Operations for action...

Non-negotiable:  With at least 1 year of relevant experience as a QA for Healthcare BPO  Can start ASAP  Amenable to working onsite either in Taguig or Makati following rotating schedule WORK BRIEF: The primary purpose of this position is to identify, analyse and enhance competencies of associates and ensure delivery of service level quality metrics...

Non-negotiable:  With at least 1 year of relevant experience as a QA for Healthcare BPO  Can start ASAP  Amenable to working onsite either in Taguig or Makati following rotating schedule WORK BRIEF: The primary purpose of this position is to identify, analyse and enhance competencies of associates and ensure delivery of service level quality metrics...

TASQ Staffing Solutions is looking for three quality analysts to work in Taguig. Job Opening | Urgent | Quality Analyst | Taguig Job Responsibilities: Conduct transaction and call monitoring according to the agreed service quality plan. Offer guidance and feedback to agents. Conduct Root Cause Analyses (RCAs) and communicate results to Operations for...

TASQ Staffing Solutions is looking for three quality analysts to work in Taguig. Job Opening | Urgent | Quality Analyst | Taguig Job Responsibilities: Conduct transaction and call monitoring according to the agreed service quality plan. Offer guidance and feedback to agents. Conduct Root Cause Analyses (RCAs) and communicate results to Operations for...

Job Title: Senior Quality Assurance Engineer - Test AnalystAt Hunter's Hub Incorporated, we are seeking a highly skilled and experienced Senior Quality Assurance Engineer to join our team as a Test Analyst. This is an exciting opportunity for a talented professional to leverage their expertise in manual testing, test planning, and defect management to...

Job Title: Quality AnalystJob Summary:We are seeking a highly skilled Quality Analyst to join our team at ETeam PH. As a Quality Analyst, you will play a critical role in supporting and delivering on multiple audits, including Payroll Audits, New Hire Audits, OTP, and other pay-impacting audits.Key Responsibilities:Pull and create reports to ensure accurate...

About UsWe are Quess Philippines Corporation, a reputable organization dedicated to delivering exceptional services.Job DescriptionThis is an exciting opportunity for a Quality Analyst to join our team in Market Market BGC. As a Quality Analyst, you will play a crucial role in ensuring the highest quality of our services.ResponsibilitiesYou must have one to...

About UsHunters Hub Incorporated is a dynamic and innovative company that thrives on the expertise of its team members.Job SummaryWe are seeking an experienced Senior IT Analyst/Quality Assurance Expert to join our team. The successful candidate will have a proven track record in writing Business Requirement Documents (BRDs) and Data Gathering, as well as...

Job DescriptionWe are seeking a highly skilled and experienced Test Analyst to join our team at Nityo Infotech. In this role, you will be responsible for planning, executing, and reporting on software testing activities to ensure high-quality products.

Job Title: Test AnalystAbout the Role:We are seeking a skilled Test Analyst to join our team at Nityo Infotech. As a Test Analyst, you will be responsible for planning, designing, and executing tests to ensure the quality of our software products.Key Responsibilities:Requirements planning and test planningTest case design and executionWorking with...

We are seeking a highly skilled Quality Analyst to join our team at Quess Philippines Corporation.This role is an excellent opportunity for individuals who are passionate about quality assurance and have experience in healthcare account and QA roles.The ideal candidate will have:A high school graduate, senior high school graduate, associate graduate, or...

* Execute Transaction and call monitoring in line with agreed service quality plan.* Provide coaching and feedback to agents.* Perform RCAs and report findings to Operations to develop actions for mitigation.* Identify Training needs and work collaboratively.* Participate in calibration sessions to bring about consistency in evaluation.* Process...

* Execute Transaction and call monitoring in line with agreed service quality plan. * Provide coaching and feedback to agents. * Perform RCAs and report findings to Operations to develop actions for mitigation. * Identify Training needs and work collaboratively. * Participate in calibration sessions to bring about consistency in evaluation. * Process...

* Execute Transaction and call monitoring in line with agreed service quality plan. * Provide coaching and feedback to agents. * Perform RCAs and report findings to Operations to develop actions for mitigation. * Identify Training needs and work collaboratively. * Participate in calibration sessions to bring about consistency in evaluation. * Process...

Nityo Infotech is seeking a highly skilled Senior Quality Assurance Specialist to join our team. In this role, you will play a crucial part in ensuring the quality of our software products.About the RoleWe are looking for an experienced Test Analyst with a strong background in requirements planning, test planning, and test case design. As a Senior Quality...

At Hunter's Hub Incorporated, we are looking for a Data Analyst to join our team. As a Data Analyst, you will be responsible for turning data into information, information into insight, and insight into business decisions. You will conduct full lifecycle analysis to include requirements, activities, and design. Data analysts will develop analysis and...

We are seeking a highly skilled Test Analyst to join our team at Nityo Infotech.About the RoleAs a Test Analyst, you will be responsible for ensuring the quality of our software products by planning, designing, and executing tests. Your attention to detail and analytical skills will enable you to identify and report defects efficiently.Key...