BPO Training and Development Associate Manager

2 weeks ago


Taguig, Philippines Neksjob Corporation Full time

--ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE—


Do you have a passion for training and development? This is for you

POSITION TITLE: BPO Training and Development Associate Manager
LOCATION: Taguig


OTHERS:
Project Shift Schedule: Mid Shift
Project Rest Day: Weekends off


OVERALL PURPOSE:
Client facing role, manages team of trainers and content developers/writers.

RESPONSIBILITIES:
Assessment of Training Needs:
• Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs.
• Implement the review, design/development (when necessary) and assessment of training curriculum, content/learning materials, approach/methodology and performance evaluation process.
Reporting
• Generates, reviews, and distributes required training reports such as training trends and activity reports to Operation Leads and/or Clients
• Maintains collection and tracking of relevant Training data
• Assists with team-specific reporting activities, including productivity reports, end of shift reports, and other operations-related reports all pertaining to trainees’ performance


SKILL AND QUALIFICATIONS:
• Must have at least 7 years of experience in Training and Development
• Must have at least 2 years of Contact Center or BPO industry experience
• Must have at least 5 years of experience as lead
• Experience in business training, professional development, research and workshops is an advantage
• Excellent presentation skills
• Ability to implement end to end training needs analysis (TNA)
• Ability to analyze performance trends and implement intervention programs to address performance gaps
• Knowledge of Adult Learning Theory



  • Taguig, National Capital Region, Philippines Neksjob Full time

    Job Title: BPO Training and Development Associate ManagerJob Summary:We are seeking a highly experienced BPO Training and Development Associate Manager to join our team at Neksjob. The successful candidate will be responsible for managing a team of trainers and content developers/writers, and will play a key role in developing and implementing training...


  • Taguig, Philippines Neksjob Corporation Full time

    --ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE—Do you have a passion for training and development? This is for you!POSITION TITLE: BPO Training and Development Associate ManagerLOCATION: TaguigOTHERS:Project Shift Schedule: Mid ShiftProject Rest Day: Weekends offOVERALL PURPOSE:Client...


  • Taguig, Philippines Neksjob Corporation Full time

    --ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE— Do you have a passion for training and development? This is for you! POSITION TITLE: BPO Training and Development Associate Manager LOCATION: Taguig OTHERS: Project Shift Schedule: Mid Shift Project Rest Day: Weekends off OVERALL...


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    BPO Training and Development Associate ManagerWe are seeking a highly skilled and experienced Training and Development Associate Manager to join our team at Neksjob Corporation.About the RoleThis is a client-facing role that involves managing a team of trainers and content developers/writers. The ideal candidate will have a passion for training and...


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    Job Summary:We are seeking a highly experienced Training and Development Associate Manager to join our team at Neksjob Corporation. The ideal candidate will have a strong background in training and development, with a minimum of 7 years of experience in the field. The successful candidate will be responsible for assessing training needs, implementing...


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    BPO Training and Development Associate ManagerAre you passionate about training and development? We're looking for a skilled professional to join our team as a BPO Training and Development Associate Manager.Key Responsibilities:Assess training needs by analyzing performance trends and implementing intervention programs to address performance gaps.Develop and...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    Job OverviewWe are seeking a highly experienced Training and Development Associate Manager to join our team at Neksjob. This is a client-facing role that requires strong leadership and training skills.Key ResponsibilitiesConduct performance trends and training needs analysis to identify areas for improvement.Design, develop, and assess training curriculum,...


  • Taguig, Philippines Neksjob Full time

    OVERALL PURPOSE: Client facing role, manages team of trainers and content developers/writers. RESPONSIBILITIES: Assessment of Training Needs: • Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs. • Implement the review,...


  • Taguig, Philippines Neksjob Corporation Full time

    Skills and Qualifications:✔️ Must have at least 7 years of experience in Training and Development ✔️ Must have at least 2 years of Contact Center or BPO industry experience✔️ Must have at least 5 years of experience as lead✔️ Experience in business training, professional development, research and workshops is an advantage✔️ Excellent...


  • Taguig, Philippines Neksjob Corporation Full time

    Skills and Qualifications: ✔️ Must have at least 7 years of experience in Training and Development ✔️ Must have at least 2 years of Contact Center or BPO industry experience ✔️ Must have at least 5 years of experience as lead ✔️ Experience in business training, professional development, research and workshops is an advantage ✔️ Excellent...


  • Taguig, Philippines Neksjob Full time

    OVERALL PURPOSE: Client facing role, manages team of trainers and content developers/writers. RESPONSIBILITIES: Assessment of Training Needs: • Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs. • Implement the review,...


  • Taguig, Philippines Neksjob Corporation Full time

    Skills and Qualifications: ✔️ Must have at least 7 years of experience in Training and Development ✔️ Must have at least 2 years of Contact Center or BPO industry experience ✔️ Must have at least 5 years of experience as lead ✔️ Experience in business training, professional development, research and workshops is an advantage ✔️ Excellent...

  • Training Specialist

    3 days ago


    Taguig, National Capital Region, Philippines ADDFORCE Human Resources Solutions Full time

    Job OpportunityWe are seeking a highly skilled and experienced Trainer (BPO) to join our team at ADDFORCE Human Resources Solutions.Key ResponsibilitiesDevelop and deliver training programs for BPO clients, focusing on customer service and technical skills.Conduct needs assessments to identify training gaps and develop customized training...

  • Training Specialist

    3 days ago


    Taguig, National Capital Region, Philippines ADDFORCE Human Resources Solutions Full time

    Job Title: Trainer (BPO)We are seeking a highly skilled and experienced Trainer to join our team at ADDFORCE Human Resources Solutions. As a Trainer, you will be responsible for delivering high-quality training programs to our clients in the BPO industry.Key Responsibilities:Develop and deliver training programs for BPO clients, focusing on customer service...


  • Taguig, National Capital Region, Philippines ADDFORCE Human Resources Solutions Full time

    Job Title: Trainer (BPO)We are seeking a highly skilled and experienced Trainer to join our team at ADDFORCE Human Resources Solutions.Key Responsibilities:Develop and deliver training programs for BPO staff to enhance their skills and knowledge.Conduct training sessions on customer service, communication, and other relevant topics.Assess and evaluate the...


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    Job Title: Training and Development ManagerAt Neksjob Corporation, we are seeking a highly skilled Training and Development Manager to join our team. The successful candidate will be responsible for assessing training needs, designing and implementing training programs, and evaluating their effectiveness.Key Responsibilities:Assess training needs through...


  • Taguig, Philippines Ayuda Business Management solution Inc Full time

    Business Development Associate (BPO) Qualifications: •Bachelor’s degree in business administration, Marketing, or related field (preferred). •Proven track record of success in B2B sales or business development, preferably in the BPO or outsourcing industry. •Strong understanding of BPO services, outsourcing trends, and industry...


  • Taguig, Philippines Ayuda Business Management solution Inc Full time

    Business Development Associate (BPO) Qualifications: •Bachelor’s degree in business administration, Marketing, or related field (preferred). •Proven track record of success in B2B sales or business development, preferably in the BPO or outsourcing industry. •Strong understanding of BPO services, outsourcing trends, and industry...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job Title: BPO Training SpecialistWe are seeking a highly skilled BPO Training Specialist to join our team at TASQ Staffing Solutions.Key Requirements:Graduate of any 4-year course or completed at least 1 year in college (no backsubbjects)3 years' experience as a trainer in the BPO/shared services industry: Training experience in soft skills, effective...

  • Training Director

    3 days ago


    Taguig, National Capital Region, Philippines Gratitude Philippines Full time

    Job Requirements: We are seeking a highly experienced Training Manager to join our team at Gratitude Philippines. The ideal candidate will have at least 3 years of experience in managing training programs for healthcare accounts in a BPO company. Proficiency in English is a must.Key Responsibilities: Develop and implement training programs for healthcare...