BPO Training and Development Associate Manager

3 months ago


Taguig, Philippines Neksjob Corporation Full time
Skills and Qualifications:
✔️ Must have at least 7 years of experience in Training and Development
✔️ Must have at least 2 years of Contact Center or BPO industry experience
✔️ Must have at least 5 years of experience as lead
✔️ Experience in business training, professional development, research and workshops is an advantage
✔️ Excellent presentation skills
✔️ Ability to implement end to end training needs analysis (TNA)
✔️ Ability to analyze performance trends and implement intervention programs to address performance gaps
✔️ Knowledge of Adult Learning Theory

Responsibilities:
Assessment of Training Needs:
⭐ Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs.
⭐ Implement the review, design/development (when necessary) and assessment of training curriculum, content/learning materials, approach/methodology and performance evaluation process.
Reporting
⭐ Generates, reviews, and distributes required training reports such as training trends and activity reports to Operation Leads and/or Clients
⭐ Maintains collection and tracking of relevant Training data
⭐ Assists with team-specific reporting activities, including productivity reports, end of shift reports, and other operations-related reports all pertaining to trainees’ performance

  • Taguig, Philippines Neksjob Corporation Full time

    --ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE—Do you have a passion for training and development? This is for you!POSITION TITLE: BPO Training and Development Associate ManagerLOCATION: TaguigOTHERS:Project Shift Schedule: Mid ShiftProject Rest Day: Weekends offOVERALL PURPOSE:Client...


  • Taguig, Philippines Neksjob Corporation Full time

    --ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE— Do you have a passion for training and development? This is for you! POSITION TITLE: BPO Training and Development Associate Manager LOCATION: Taguig OTHERS: Project Shift Schedule: Mid Shift Project Rest Day: Weekends off OVERALL...


  • Taguig, Philippines Neksjob Corporation Full time

    --ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE— Do you have a passion for training and development? This is for you! POSITION TITLE: BPO Training and Development Associate Manager LOCATION: Taguig OTHERS: Project Shift Schedule: Mid Shift Project Rest Day: Weekends off OVERALL...


  • Taguig, Philippines Neksjob Full time

    OVERALL PURPOSE: Client facing role, manages team of trainers and content developers/writers. RESPONSIBILITIES: Assessment of Training Needs: • Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs. • Implement the review,...


  • Taguig, Philippines Neksjob Full time

    OVERALL PURPOSE:Client facing role, manages team of trainers and content developers/writers.RESPONSIBILITIES:Assessment of Training Needs:• Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs.• Implement the review, design/development...


  • Taguig, Philippines Neksjob Corporation Full time

    Skills and Qualifications: ✔️ Must have at least 7 years of experience in Training and Development ✔️ Must have at least 2 years of Contact Center or BPO industry experience ✔️ Must have at least 5 years of experience as lead ✔️ Experience in business training, professional development, research and workshops is an advantage ✔️ Excellent...


  • Taguig, Philippines Neksjob Full time

    OVERALL PURPOSE: Client facing role, manages team of trainers and content developers/writers. RESPONSIBILITIES: Assessment of Training Needs: • Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs. • Implement the review,...


  • Taguig, National Capital Region, Philippines ADDFORCE Human Resources Solutions Full time

    Company OverviewBECOME A TRAINER WITH ADDFORCE HUMAN RESOURCES SOLUTIONSWe are seeking highly skilled and experienced trainers to join our team in Manila, Philippines. Our company provides training solutions for various clients across the industry.Job DescriptionAs a Trainer (BPO) at ADDFORCE Human Resources Solutions, you will be responsible for delivering...


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    About Neksjob CorporationWe are a dynamic company seeking a skilled professional to lead our training and development team in Taguig.Job SummaryThe BPO Training and Development Associate Manager will oversee the delivery of high-quality training programs, manage a team of trainers and content developers, and analyze performance trends to implement effective...


  • Taguig, Philippines Ayuda Business Management solution Inc Full time

    Business Development Associate (BPO) Qualifications: •Bachelor’s degree in business administration, Marketing, or related field (preferred). •Proven track record of success in B2B sales or business development, preferably in the BPO or outsourcing industry. •Strong understanding of BPO services, outsourcing trends, and industry...


  • Taguig, Philippines Ayuda Business Management solution Inc Full time

    Business Development Associate (BPO)Qualifications:•Bachelor’s degree in business administration, Marketing, or related field (preferred).•Proven track record of success in B2B sales or business development, preferably in the BPO or outsourcing industry.•Strong understanding of BPO services, outsourcing trends, and industry dynamics.•Excellent...


  • Taguig, Philippines Ayuda Business Management solution Inc Full time

    Business Development Associate (BPO) Qualifications: •Bachelor’s degree in business administration, Marketing, or related field (preferred). •Proven track record of success in B2B sales or business development, preferably in the BPO or outsourcing industry. •Strong understanding of BPO services, outsourcing trends, and industry...

  • Training Manager

    7 months ago


    Taguig, Philippines Gratitude Philippines Full time

    Qualifications:• Must have at least 3 years of training managerial experience in handling a healthcare account in a BPO company• Must be proficient in English• Educational background: At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduate | College Graduate• We prefer candidates residing in Manila or nearby...

  • Training Manager

    7 months ago


    Taguig, Philippines Gratitude Philippines Full time

    Qualifications: • Must have at least 3 years of training managerial experience in handling a healthcare account in a BPO company • Must be proficient in English • Educational background: At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduate | College Graduate • We prefer candidates residing in Manila or...

  • Training Manager

    7 months ago


    Taguig, Philippines Gratitude Philippines Full time

    Qualifications: • Must have at least 3 years of training managerial experience in handling a healthcare account in a BPO company • Must be proficient in English • Educational background: At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduate | College Graduate • We prefer candidates residing in Manila or...


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    Job Title: Training and Development ExpertAbout the Role:Neksjob Corporation is seeking a highly skilled Training and Development Associate Manager to join our team. As a key member of our organization, you will play a vital role in developing and implementing training programs that drive business growth and improve employee performance.Key...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    OverviewTASQ Staffing Solutions seeks an experienced Training and Development Manager Lead to join our team.Estimated Salary: $80,000 - $100,000 per annumJob DescriptionWe are looking for a highly skilled professional with at least 7 years of experience in training and development. The ideal candidate will have a proven track record of managing teams and...


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    Job Description for Training and Development Lead ProfessionalNeksjob Corporation is seeking a highly skilled Training and Development Lead Professional to join our team.OverviewWe are a leading company in the industry, and we are committed to providing excellent training and development opportunities for our employees. As a Training and Development Lead...


  • BGC, Taguig City, Philippines ETeam Workforce Private Corporation Full time

    Job OverviewWe are seeking a highly motivated Business Development Associate to join our team at ETeam Workforce Private Corporation. The ideal candidate will have excellent communication skills and at least 6 months of sales experience in BPO.


  • Taguig, Philippines Neksjob Full time

    Job Description- Client facing role, manages team of trainers and content developers/writers.- Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs.- Implement the review, design/development (when necessary) and assessment of training...