Training and Development Expert

1 day ago


Taguig, National Capital Region, Philippines JKILC Full time

Company Overview:

JKILC is a leading company in the BPO industry, providing innovative solutions to clients worldwide.

Salary and Benefits:

The salary for this position is negotiable depending on years of working experience. JKILC offers competitive benefits packages to its employees, including opportunities for career growth and professional development.

Job Description:

As a Training and Development Associate Manager at JKILC, you will be responsible for analyzing training needs and performance patterns. You will design, develop, and implement effective training programs, ensuring that all stakeholders are informed and engaged throughout the process.

Required Skills and Qualifications:

  • Bachelor's Degree holder
  • At least 5 years of working experience in Training and Development
  • Working experience in BPO Industry
  • At least 3-5 years as Team Leader
  • Amenable to work on site

Responsibilities:

  1. Analyze training needs and performance patterns
  2. Develop and implement effective training programs
  3. Create, evaluate, and provide Operation Leads and/or Clients with training reports
  4. Continuously gather and monitor pertinent training data
  5. Assist with team-specific reporting tasks


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