Workforce Supervisor

College Degree2-3 years experience in Workforce ManagementExperience with forecasting and schedulingWith supervisory experience handling Lead RTA or Lead WFExperience in handling all LOB (Email, chat and voice)

Qualifications: College Degree 23 years experience in Workforce Management Experience with forecasting and scheduling With supervisory experience handling Lead RTA or Lead WF Experience in handling all LOB (Email, chat and voice)

Core Responsibilities: Managing the delivery team of the process not limiting to RTAs but may also include Scheduling & Planning Managing/designing KRA's for the team to align with the overall process requirement Directly responsible for maintaining stakeholder relationships (internal & external) Manage Service Level & Abandon, Shrinkages, Schedule & Break...

Core Responsibilities: - Managing the delivery team of the process not limiting to RTAs but may also include Scheduling & Planning - Managing/designing KRA’s for the team to align with the overall process requirement - Directly responsible for maintaining stakeholder relationships (internal & external) - Manage Service Level & Abandon, Shrinkages,...

Core Responsibilities: - Managing the delivery team of the process not limiting to RTAs but may also include Scheduling & Planning - Managing/designing KRA’s for the team to align with the overall process requirement - Directly responsible for maintaining stakeholder relationships (internal & external) - Manage Service Level & Abandon, Shrinkages,...

College Degree 2-3 years experience in Workforce Management Experience with forecasting and scheduling With supervisory experience handling Lead RTA or Lead WF Experience in handling all LOB (Email, chat and voice)

College Degree 2-3 years experience in Workforce Management Experience with forecasting and scheduling With supervisory experience handling Lead RTA or Lead WF Experience in handling all LOB (Email, chat and voice)

JOB QUALIFICATIONS: College Degree 2-3 years experience in Workforce Management Experience with forecasting and scheduling With supervisory experience handling Lead RTA or Lead WF Experience in handling all LOB (Email, chat and voice)"

Core Responsibilities:- Managing the delivery team of the process not limiting to RTAs but may also include Scheduling & Planning- Managing/designing KRA’s for the team to align with the overall process requirement- Directly responsible for maintaining stakeholder relationships (internal & external)- Manage Service Level & Abandon, Shrinkages, Schedule &...

College Degree2-3 years experience in Workforce ManagementExperience with forecasting and schedulingWith supervisory experience handling Lead RTA or Lead WFExperience in handling all LOB (Email, chat and voice)

JOB QUALIFICATIONS: College Degree2-3 years experience in Workforce ManagementExperience with forecasting and schedulingWith supervisory experience handling Lead RTA or Lead WFExperience in handling all LOB (Email, chat and voice)"

Job Qualifications: College Degree 2-3 years experience in Workforce Management Experience with forecasting and scheduling With supervisory experience handling Lead RTA or Lead WF Experience in handling all LOB (Email, chat and voice)"

Job Qualifications: College Degree 2-3 years experience in Workforce Management Experience with forecasting and scheduling With supervisory experience handling Lead RTA or Lead WF Experience in handling all LOB (Email, chat and voice)"

QUALIFICATIONS: - College Degree. 2-3 years experience in Workforce Management. - Experience with forecasting and scheduling. - With supervisory experience handling Lead RTA or Lead WF. - Experience in handling all LOB (Email, chat and voice).

QUALIFICATIONS: - College Degree. 2-3 years experience in Workforce Management. - Experience with forecasting and scheduling. - With supervisory experience handling Lead RTA or Lead WF. - Experience in handling all LOB (Email, chat and voice).

Job Qualifications: College Degree2-3 years experience in Workforce ManagementExperience with forecasting and schedulingWith supervisory experience handling Lead RTA or Lead WFExperience in handling all LOB (Email, chat and voice)"

QUALIFICATIONS:- College Degree. 2-3 years experience in Workforce Management. - Experience with forecasting and scheduling. - With supervisory experience handling Lead RTA or Lead WF. - Experience in handling all LOB (Email, chat and voice).

Qualifications: - College Degree - 2-3 years experience in Workforce Management - Experience with forecasting and scheduling - With supervisory experience handling Lead RTA or Lead WF - Experience in handling all LOB (Email, chat and voice)

Qualifications: - College Degree - 2-3 years experience in Workforce Management - Experience with forecasting and scheduling - With supervisory experience handling Lead RTA or Lead WF - Experience in handling all LOB (Email, chat and voice)

Qualifications:- College Degree- 2-3 years experience in Workforce Management- Experience with forecasting and scheduling- With supervisory experience handling Lead RTA or Lead WF- Experience in handling all LOB (Email, chat and voice)