Senior Customer Advocate
2 months ago
Customer Advocate (Senior)
Shifting Schedule
Onsite
Quezon city
The Customer Service Representative is responsible for providing exceptional customer service for all internal and external customers by using excellent, in-depth knowledge of Company products and services as well as outstanding communication skills with team members within the customer service department.
Essential Functions
Provides timely and accurate information to incoming customer issues, orders, and product knowledge requests
Logged in to designated phone queues for a minimum of 7.5 hours per day for full time shifts
Answer all calls, chats, and emails with professional phone and email etiquette
Process customer orders/changes/returns according to established processes, policies, and procedures
Check and/or follow up with emails/voicemails/agent issues
Escalation management
Talk customers through product assembly
Provide a positive work environment and team support
Handle confidential and non-routine information with high regard to privacy
Other Responsibilities as Requested
Communicate shipment issues
Facilitate good communication within the organization
Interact and communicate with individuals at all levels of the organization
Type memos, correspondence, reports, and other documents
As needed, will assist with special projects or other tasks within the organization
Complete other duties as assigned
Qualifications
Customer service call center experience desired
-
Senior Customer Advocate
2 months ago
Quezon City, Philippines Manpower Core Group Inc. Full timeCustomer Advocate (Senior) Shifting Schedule Onsite Quezon cityThe Customer Service Representative is responsible for providing exceptional customer service for all internal and external customers by using excellent, in-depth knowledge of Company products and services as well as outstanding communication skills with team members within the customer...
-
Senior Customer Advocate
2 months ago
Quezon City, Philippines Manpower Core Group Inc. Full timeCustomer Advocate (Senior) Shifting Schedule Onsite Quezon city The Customer Service Representative is responsible for providing exceptional customer service for all internal and external customers by using excellent, in-depth knowledge of Company products and services as well as outstanding communication skills with team members within the...
-
Customer Experience Advocate
3 months ago
Taguig City, Philippines V-Call Center Link (VCCLink), Inc. Full timeReady to be the hero of customer experiences? Join us as a Customer Experience Advocate, where your excellent communication skills, problem-solving superpowers, and empathy will help customers thrive! If you're tech-savvy, a great listener, and love turning challenges into opportunities, this is the role for you. Qualifications: - Senior High School...
-
Customer Support Advocate
2 months ago
Makati City, National Capital Region, Philippines Steer Minds Co. Full timeAt Steer Minds Co., we are looking for a skilled Customer Support Advocate to join our team. This role is ideal for individuals who possess excellent communication skills and a passion for delivering exceptional customer experiences.About the RoleThis is a full-time position that requires handling customer inquiries, providing solutions, and ensuring...
-
Customer Experience Advocate
3 months ago
Taguig City, Philippines V-Call Center Link (VCCLink), Inc. Full timeReady to be the hero of customer experiences? Join us as a Customer Experience Advocate, where your excellent communication skills, problem-solving superpowers, and empathy will help customers thrive! If you're tech-savvy, a great listener, and love turning challenges into opportunities, this is the role for you. Qualifications: - Senior High School...
-
Customer Service Advocates
1 month ago
Quezon City, National Capital Region, Philippines Neksjob Full timeAbout NeksjobNeksjob is a dynamic and innovative company that offers a unique opportunity for individuals to excel in the field of customer service. Our team is dedicated to providing exceptional support to our clients, and we are seeking talented and motivated individuals to join us.Job DescriptionWe are looking for Customer Service Advocates who possess...
-
Customer Service Advocate
1 month ago
Quezon City, National Capital Region, Philippines Neksjob Full timeNeksjob Job Description:Job Title: Customer Service AdvocateWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advocate. As a key member of our support team, you will be responsible for providing exceptional service to our customers through various channels.Key Responsibilities:Answer inbound calls from...
-
Senior Customer Experience Advocate
2 months ago
Cebu City, Central Visayas, Philippines Lexie Staffing And Business Consulting Full timeWe are seeking a skilled Senior Customer Experience Advocate to join our team at Lexie Staffing And Business Consulting.As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through proactive communication, issue resolution, and continuous process improvement.The ideal candidate will possess...
-
Customer Service Advocate
1 month ago
Cebu City, Central Visayas, Philippines Lexie Staffing And Business Consulting Full timeWe are seeking a highly skilled Customer Service Advocate to join our team at Lexie Staffing And Business Consulting.About the RoleThis is a full-time position that involves providing exceptional customer service to clients, addressing their inquiries, resolving issues, and ensuring overall satisfaction. As a Customer Service Advocate, you will be the face...
-
Customer Service Advocate
1 month ago
Davao City, Davao, Philippines TalentSync Training and Developement Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advocate. In this role, you will be responsible for delivering exceptional customer experiences through empathetic listening, effective communication, and timely issue resolution.As a Customer Service Advocate, you will work closely with our clients to...
-
Customer Service Advocate
1 month ago
Davao City, Davao, Philippines TORCH Solutions Full timeWe are seeking highly motivated and dedicated individuals to fill the role of Customer Service Advocate at TORCH Solutions.About UsTORCH Solutions is a dynamic organization that values exceptional customer service and support.SalaryThe estimated annual salary for this position is $35,000-$50,000 depending on experience.Job DescriptionWe are looking for an...
-
Sales Advocate
7 days ago
Quezon City, National Capital Region, Philippines UpSkill MNL Full timeJob OpportunityWe are seeking a highly motivated Sales Advocate to join our team at UpSkill MNL. As a Sales Advocate, you will play a crucial role in promoting our products and services.About the RoleYou will be responsible for demonstrating and providing information related to our promoted products as well as services.Create a positive brand image for...
-
Customer Service Advocate
1 month ago
Angeles City, Central Luzon, Philippines GDV-STACKph Full timeJob SummaryWe are seeking a highly motivated Customer Service Advocate to join our team at GDV-STACKph. The successful candidate will be responsible for providing exceptional customer service and support to our clients.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering outstanding customer experiences. As a...
-
Customer Service Advocate
4 weeks ago
Cebu City, Central Visayas, Philippines Lexie Staffing And Business Consulting Full timeRole OverviewAs a Customer Service Advocate at Lexie Staffing And Business Consulting, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional support through various channels.
-
Customer Experience Advocate
2 months ago
Makati City, National Capital Region, Philippines NEZDA Technologies, Inc. Full timeOverviewNEZDA Technologies, Inc. is seeking highly skilled and dedicated professionals to join our team as CUSTOMER EXPERIENCE ADVOCATES. This role plays a crucial part in ensuring exceptional customer satisfaction by providing top-notch support and resolving inquiries efficiently.Salary PackageWe offer an attractive salary package of 24,000 - 30,000 PHP...
-
Customer Experience Advocate
1 month ago
Quezon City, National Capital Region, Philippines Gratitude Philippines Full timeJob DescriptionWe are seeking a skilled Customer Experience Advocate to join our team at Gratitude Philippines.About the Role:The ideal candidate will have excellent English communication skills, good interpersonal skills, analytical and problem-solving skills, and good comprehension skills.Requirements:A college graduate with or without experienceCompleted...
-
Customer Service Advocate
1 month ago
Quezon City, Iloilo City Cebu City, Pasay, Philippines Gratitude Philippines Full timeAbout Gratitude PhilippinesWe are a global analytics and digital solutions company serving industries. Our team is dedicated to delivering exceptional services to our clients.Job Summary:We are seeking a highly skilled Customer Service Advocate to join our team. The ideal candidate will have excellent communication skills, a strong ability to resolve...
-
Customer Experience Advocate
2 months ago
Davao City, Davao, Philippines National Bookkeeping and Management System Inc., Full timeWe are seeking a highly skilled and customer-focused individual to fill the role of Customer Experience Advocate. This position involves providing exceptional customer service by responding to inquiries, resolving problems, and ensuring a positive customer experience.Key Responsibilities:Responding to Customer InquiriesEngage customers in real-time chat...
-
Global App Commercial
4 months ago
Taguig City, Philippines ETeam PH Full timeResponsibilities: Serve as the point of contact supporting Enterprise Advocates, Loyalty Advocates, EDO analysts and Marketplace Partners with app questions during the sales cycle. Ensure all non-standard discounts have been approved by the proper Atlassian or Marketplace Partner authority. Advise Enterprise Advocates, Loyalty Advocates, EDO Analysts and...
-
Customer Service Advocate
3 weeks ago
Angeles City, Central Luzon, Philippines GDVStackPh Full timeAbout GDVStackPhWe are a dynamic and innovative company dedicated to delivering exceptional customer experiences. Our team is passionate about making a difference in the lives of our clients, and we're looking for talented individuals to join us.Job SummaryThis role offers an exciting opportunity to work as a Customer Service Advocate with our team at...