Barista

4 weeks ago

Manila East Ortigas San Lazaro BGC, Philippines Infinity Outsourcing Services Full time

A barista prepares and serves coffee, espresso-based drinks, teas, and other beverages and food items, often in a fast-paced environment. Responsibilities include taking customer orders, handling payments, maintaining equipment, keeping the workspace clean, and ensuring a positive customer experience. Key skills for a successful barista are excellent customer service, multitasking, attention to detail, and a passion for coffee and hospitality.

Core Responsibilities
Beverage Preparation:
Crafting a variety of hot and cold drinks, including specialty coffees, teas, and blended beverages, according to company recipes and customer preferences.
Customer Service:
Greeting customers, providing menu recommendations, taking orders accurately, and processing payments.
Workstation Management:
Operating espresso machines, grinders, blenders, and other equipment safely and efficiently.
Cleanliness & Maintenance:
Ensuring a clean and organized work area, including cleaning equipment and maintaining sanitation standards.
Inventory & Stocking:
Restocking supplies like coffee beans, cups, and pastries and monitoring inventory levels.
Required Skills
Customer Service Skills: A friendly demeanor and the ability to build relationships with customers.
Communication Skills: Effectively communicating with customers and team members.
Multitasking & Organization: The ability to handle multiple tasks and a busy environment efficiently.
Technical Skills: Knowledge of coffee brewing techniques, espresso machine operation, and basic math for transactions.
Attention to Detail: Accurately preparing drinks to specific customer requests and preferences.
Work Environment
Baristas typically work in coffee shops, restaurants, cafes, and other hospitality venues.
The environment can be fast-paced, requiring baristas to manage many tasks simultaneously.

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