Healthcare CSR Role

2 weeks ago


Quezon City, National Capital Region, Philippines Neksjob Philippines Full time
As a Call Center Agent, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.

Qualifications:
Education:

• Graduate of Allied Sciences, Social Sciences, Social Work, Human Services, or related fields (e.g., Physical Therapy, Rad Tech, Pharmacy, Psychology, Med Tech, Nutrition & Dietetics)

• Non-licensed graduates are accepted, except for Nursing graduates

Experience:

• Minimum 1 year in Direct Patient Care (Long-Term Care, Home/Community-Based Services, Hospital, or Case Management)

• Preferably with experience in managed care organizations (Medicare/Medicaid)

• Familiarity with BPO healthcare (member) processes, especially in the Philippine setting

What Awaits You
Upon hire:

• 24K basic pay + 4K account premium + 1K flex fund allowance

Other benefits:

• 20% Night differential

• HMO coverage for employees upon Day 1 and HMO for dependents upon certification

• Life and Accident Insurance

• Annual increase based on performance

• 13th and 14th-month pay

Apply now and jumpstart your career in the healthcare BPO industry
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