CSR For Healthcare Pioneer Account
5 days ago
National Capital Region (NCR), Quezon City
Minimum Requirements- At least 6 year(s) of working experience in the related field is required for this position.
- Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate), TESDA / Technical / Vocational Certificate on any course.
- Fresh Grad / Entry Level specializing in Customer Service or equivalent.
- Required skill(s): Customer Service related experience.
- Required language(s): English.
What you'll be doing
- Handling inbound calls from customers and addressing their queries and concerns in a professional and efficient manner
- Providing accurate information and guidance to customers on a range of healthcare-related topics
- Documenting customer interactions and maintaining detailed records of all conversations
- Escalating complex issues to the appropriate team members for resolution
- Adhering to company policies and procedures to ensure a consistent and high-quality customer experience
- Continuously seeking opportunities to improve customer satisfaction and team performance
Sagility Philippines B.V. Branch Office is a leading provider of customer service and business process outsourcing solutions. With a strong presence in the Philippines, we pride ourselves on our commitment to delivering exceptional service and creating a positive impact for our clients and their customers. Join our team and be a part of our exciting journey
Qualifications- College Graduate (any courses) no experience needed
- Completed 2 years in college, Associate/Vocational -2 years with at least 6 months work experience (not necessarily BPO)
- Willing to work onsite, available ASAP
- Flexible schedule/GY
- Salary package: 19K
- Other benefits: 20% Night Diff, HMO upon hire plus 14th month pay
Application Process
Email us your updated CV at Janice.Galan1@sagilityhealth.com
Apply now and start your new role in the new year
Additional RequirementsOr apply in person at Sagility Recruitment Hub G/F Giga Tower Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City. Look for Angel Peregrino, Mary Grace Macabuag or Regine.
Additional Info- Location: Quezon City, National Capital Region (NCR).
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