Area Manager
3 days ago
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The position is responsible for the achievement of targets in terms of Sales, Profit, and QSC within the area through the management and/or development of multi-store operations and people that will result in business growth in the area.
Strategy Development and Deployment
- Studies and scans multi-store trade developments and business situations, including expansion opportunities; develops strategies and proposes expansion sites based on analysis; and directs, monitors, and reviews the implementation of these strategies across the area, adjusting them as necessary, in order to ensure the achievement of area targets.
Targets Achievement
- Monitors multi-store levels of target achievement in QSC, profit, and sales; analyzes reasons for positive and/or negative variances; develops plans that address areas or items of concern; and coaches store management teams in formulating plans or addressing variances in order to achieve area-level targets in each measure of business performance.
- Conducts retail trade area scanning and prepares tactical plans, including sales-building initiatives and community relations programs, based on customer and retail trade area profiles in order to ensure brand dominance in the area.
- Audits and rates stores within the area regularly against Quality, Service, and Excellence (QSC) standards; checks execution of new products in a timely manner; maintains a high level of QSC delivery to guests; and reviews QSC and Business Plan of the restaurant at the start of the year in order to ensure total area annual QSC performance.
- Monitors all cost structures of a restaurant team; ensures understanding of the reasons for variances; and develops creative and/or innovative plans to address negative variances on cost items in order to ensure achievement of the restaurant's profitability target.
- Creates local marketing plans for the area and checks their execution, together with that of the SBU marketing plan; and checks New Product Launch execution per restaurant in order to ensure total area sales target achievement.
Operational Administration
- Decides on all restaurant operational concerns in the area, including CAPEX; coaches store management teams in the implementation of operational processes; and recommends restaurant renovations and any appropriate actions related to it in order to ensure operational efficiency.
- Deploys improvements across the area and monitors results of these improvements in order to ensure their support in the achievement of targets.
Others
- Performs other job or expertise-related assignments in order to develop oneself and/or share one's expertise resulting in support for operational efficiency.
JOB QUALIFICATIONS:
Education
- College graduate preferably in Hotel and Restaurant Management, Business-related course, Behavioral Science, or Industrial Engineering courses.
Experience
- At least 6 years of store operations management experience in a quick service restaurant (QSR) industry.
Licenses/Certifications/Trainings
- Training on advanced-level business strategy development and advanced-level profit management and financial analysis related programs.
Working Conditions
- Ability to perform well even under pressure or opposition.
- Can work long hours/during holidays and special occasions.
- Willing to be assigned to other areas/handle the following areas: Pasig, Mandaluyong, Makati.
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