Revenue Manager

3 days ago

Manila, National Capital Region, Philippines Aman Full time

Aman Manila, National Capital Region, Philippines

Revenue Manager

The position is responsible for the analysis of revenue, profit, and demand associated with the participating hotels' rooms and function space inventory.

Responsibilities

  • Prepares analysis of progress to budget, projections, and forecasts.
  • Accountable for implementation of sales strategy action plan and critiques of sales strategy effectiveness.
  • Utilizes analytical tools and systems toward the goal of maximizing total hotel revenue and profit.
  • Ensures that all rates, packages, eChannels and hotel sales strategy information is built in the hotel's inventory systems.
  • Making decisions and solving problems by analyzing information and evaluating results to choose the best solution and solve problem.
  • Prepare and lead the weekly Sales Meeting.
  • Assist in the management of rooms inventory to maximize rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.
  • Prepares the sales strategy meetings with critiques, findings and recommendations and ensure discussed strategies and action plan are effectively implemented.
  • Exploring opportunities that drive profit, create value for clients, and encourage innovation; challenging existing processes/systems/products to make improvements.
  • Prepare monthly forecast and annual budget for room and catering.
  • Perform/supervise rate loading tasks in a timely manner to ensure offers are available for guests to book via hotel's website or third-party channels and ensure rate parity across all distribution channels.
  • Perform all Revenue Management month end reporting and critique and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.
  • Accurately generate, process and update Revenue Management reports and serve as primary source for majority of reporting and analytical needs for the Management team.
  • Assist with system maintenance including but not limited to, managing hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.
  • Assist with training of new associates as necessary on revenue management tools.
  • Perform other reasonable job duties as requested.

Qualifications

Human Touch

  • Has the ability to build true and deep human connections.
  • Makes caring for others a priority.
  • Displays qualities of being respectful, thoughtful, warm, genuine and humble.
  • Consistently strives towards improving the lives of Aman colleagues and guests.
  • Understands perspectives of other cultures and countries.
  • Has a passion for delivering the best possible service and creating outstanding memories.
  • Is known for being an Aman ambassador.

Communication

  • Exceptional communicator internally and externally in a clear, concise, logical manner.
  • Highly articulate.
  • Consistently tailors communication style and tone to the needs of the audience.
  • Communicates effectively and appropriately across cultures.
  • Able to communicate passionately and energetically to groups when needed.
  • Listens to others with care and interest; asks questions for clarification.
  • Respects confidentiality of messages.

Teamwork

  • Demonstrates enthusiasm to help others who ask for support or need assistance.
  • Offers to work on tasks outside of their own remit.
  • Goes beyond current scope of work, assists other teams to improve performance or to achieve common goals.
  • Has the ability to integrate and embrace teams; support team members; identify and use team talents.
  • Acknowledges and celebrates the achievements of teammates.
  • Resolves conflict among team members.

Quality of Work

  • Seeks perfection and inspires others to do the same.
  • Consistently shows concern for quality, accuracy, and completeness of work activities.
  • Sets very high standards of excellence.
  • Seeks opportunities to improve quality and takes action to do so.
  • Consistently produces excellent work and on-time.
  • Consistently seeks out opportunities to make improvements to processes and results.
  • Regularly produces new ideas which represent new ways of thinking.
  • Demonstrates creativity and curiosity which positively impacts the business.
  • Challenges the norm to create innovative programs.
  • Champions a culture that encourages others to innovate and bring forward their ideas.
  • Accepts failure and rewards risk taking.
  • Is exceptionally adaptable.

Results & Drive

  • Sets challenging goals and is consistently motivated to perform at a higher level.
  • Consistently achieves goals and is focused on producing results.
  • Achieves excellence in tasks and goals.
  • Has a strong sense of urgency to solve problems. Prioritizes tasks based on importance.
  • Accepts difficult challenges and tasks.
  • Maintains commitment to goals in the face of obstacles and challenges.
  • Solicits feedback. Actively identifies ways to improve.

Leadership

  • An inspiring leader who makes quick decisions, performs well in a crisis, is driven, gives clear direction, inspires others and constantly develops the business.
  • Inspires, motivates and empowers colleagues to perform at their best.
  • Constantly performs at the highest performance standards.
  • Exceptional commercial and financial acumen with strong strategic decision-making skills.
  • A self-starter with excellent influencing skills.

Strategic Direction

  • Forms a clear picture of the future that the organisation should strive for; uses vision to excite people.
  • Considers the long-term goals of the function and defines a strategy that will drive business and transforms this into results.
  • Proactively seeks to understand how current trends influence the organisation's direction and seeks opportunities to capitalise for benefit/growth.
  • Understands and reacts to best practices of the competition.

Building Relationships

  • Takes time to get to know colleagues/stakeholders, to build rapport and establish a common bond.
  • Maintains an open, approachable manner, and treats others fairly and respectfully.
  • Shows an interest in what others have to say.
  • Demonstrates a high level of emotional intelligence.
  • Establishes and develops useful personal networks that can be used for the organisation's advantage.
  • Proactively follows up on engagement invitations.

Developing Relationships

  • Makes colleague development a priority, not limited to their own teams.
  • Demonstrates excellent evaluation skills of performance and future potential; identifies key talents.
  • Ensures each colleague has a personal development plan; regularly meets with colleagues to review their development progress.
  • Creates a future successor for own position and other key roles.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Accounting/Auditing and Finance

Industries

Hospitality

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