QA Analyst

1 week ago


Quezon City, National Capital Region, Philippines Ateneo Full time
QA Analyst | Strategy and Quality Management Office (SQMO)

Posted 4 days ago and deadline of application is on 27 Feb

Job Description

Summary of Work Activities and Responsibilities:

Under the supervision of the Quality Management Head, the QA Analyst actively works with various University units in tracking where the different units are in terms of the University's key indices for quality assurance processes and accreditation. The position monitors adherence/compliance to established quality standards and provides inputs and recommendations based on concrete data.

Main Duties and Responsibilities:

I. Collaborates with units in conducting quality reviews based on such trends, standards, and accreditation requirements.

  • Performs data mapping and cross-referencing of information from various sources to track attainment of university data governance and metrics framework, and determine opportunities for further improvement
  • Keeps abreast of developments in data quality analysis, local and international accreditation trends, standards and requirements
  • Consolidates, and carries out data analysis and forecasting of the university data
  • Initiates conversations with the units regarding the attainment of their performance metrics to gain a deeper insight into areas of successes and difficulties and where appropriate, aid in identifying challenges and possible solutions
  • Collaborates with units in determining possible root causes, which contributed to the non-achievement or compliance of any area
  • Recommends corrective actions for closing gaps and reaching targets
  • Serves as primary resource related to data management by facilitating learning sessions on data mapping and data governance

II. Assists the Quality Management Head in designing, implementing, monitoring, and evaluating quality and metrics plans and frameworks.

III. Performs other related duties that may be assigned by the Immediate Supervisor or authorized representative.

Minimum Qualifications

Education and Experience Requirements:

  • Graduate of any of the following courses: Management Information System, Business Administration, Statistics, Mathematics or any related field with research and quality assurance experience
  • With 3-5 years work experience in quality assurance and management (from framework development to inspection to finding root causes to working with units on how to improve the quality)
  • Experience in trending and analysis for potential opportunities
  • Experience in database construction and management, specifying user requirements
  • Deep knowledge of how the academe works is an advantage

Knowledge, Skills, and Abilities:

  • Facilitator of change
  • Strong strategic and analytical thinking capabilities
  • Good planning, organizational, and follow-up skills, with the ability to manage multiple projects
  • Excellent interpersonal and client orientation skills
  • Organization management
  • Networking and relationship management
  • Data gathering, data mapping, data analysis
  • Knowledge of basic statistical analysis
  • Knowledge of relevant regulatory requirements and accrediting processes
  • Thorough knowledge of quality assurance standards, methodologies, tools, applications and databases
  • Excellent oral and written communication skills
  • Mastery of office productivity (e.g., MS Office, Workday, etc.)
#J-18808-Ljbffr
  • QA Manager

    2 weeks ago


    Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    Salary: 150,000 to 200,000Location: Vertis North Quezon CityWork setup and Schedule: Hybrid / Mid ShiftQUALIFICATIONS:*Bachelor's degree in business or technical discipline*3+ years of payments experience required*Experience with AgileCentral/Rally *Experience with Agile methodologies*Experience in both manual and automation testing (RPA, Python, Selenium,...

  • Software QA

    1 day ago


    Quezon City, National Capital Region, Philippines Magic Mondayz Full time

    At Teamified, we're empowering global teams with innovation, enthusiasm, and a dash of fun Our mission is to make hiring and managing global teams as smooth and enjoyable as possible. We're not just a tech company; we're a community dedicated to transforming the world of work. By combining people, technology, and AI, we offer effortless recruitment, seamless...


  • Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    Role OverviewAs a Quality Assurance (QA) Analyst, you will play a critical role in ensuring the delivery of high-quality software solutions and business processes. Your responsibilities will include designing and executing test plans, identifying and reporting defects, and ensuring that systems meet functional and performance requirements. Proficiency in...

  • Senior QA Manager

    3 weeks ago


    Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    This position manages a team of QA Analysts (automation & Manual), applying departmental and widelyaccepted best practices for managing resources in relation to the planned schedule, milestones, anddeliverables for Agile QA projects. This position primarily focuses on quality assurance forpayments-related software and terminals. Manages the software quality...

  • QA Specialist

    2 days ago


    Makati City, National Capital Region, Philippines Cartrack Full time

    About the job QA Specialist - Telesales (Metro Manila)We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Quality Analyst Specialist - Telesales to join our team. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence...


  • Makati City, National Capital Region, Philippines JobsAvenuePH Full time

    About the RoleThe ideal candidate will have proven experience as a QA Supervisor or Senior QA Analyst in a call center environment. You will oversee the QA team in evaluating inbound and outbound calls, chat, and email interactions, and develop and implement quality assurance strategies to enhance customer service performance.


  • Quezon City, National Capital Region, Philippines ECLARO Full time

    ECLARO Quezon City, National Capital Region, PhilippinesQA Manual/Automation EngineerECLARO Quezon City, National Capital Region, Philippines2 days ago Be among the first 25 applicantsRole Title: QA Manual/Automation EngineerECLARO: A quick SummaryECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S.,...

  • QA Engineer III

    2 weeks ago


    Quezon City, National Capital Region, Philippines Arch Insurance Full time

    OverviewThe QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.ResponsibilitiesWorks with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business...

  • QA Analyst

    5 days ago


    Mandaluyong City, National Capital Region, Philippines ConnectOS Full time

    QA Analyst - End to End, SAP Testing (AU Retail, Hybrid)ConnectOS Mandaluyong, National Capital Region, PhilippinesSalary: P130,000-P150,000 (Monthly Package)Schedule: Monday to Friday (09:00 AM to 06:00 PM AEST)What are we looking for?8-10 years' IT industry experience in Testing and Quality Assurance roles.Retail industry experience.Functional System,...


  • Makati City, National Capital Region, Philippines Cartrack Full time

    About the JobAs a Quality Assurance Specialist, you will play a crucial role in ensuring the highest quality standards in our telesales operations. You will be responsible for evaluating and assessing inbound and outbound sales calls, providing feedback and coaching to agents, and analyzing sales agent QA scores.Key Responsibilities:Evaluate and rate sales...


  • Quezon City, National Capital Region, Philippines White Cloak Technologies, Inc. Full time

    At White Cloak Technologies, Inc., we're seeking a talented Business Systems Analyst Lead to join our team. As a key member of our organization, you will play a crucial role in bridging the gap between business needs and technical solutions.The successful candidate will have a strong understanding of business analysis methodologies and best practices, with...


  • Quezon City, National Capital Region, Philippines Bureau Veritas Switzerland AG Full time

    Bureau Veritas Switzerland AG is looking for a skilled Laboratory Analyst to join our team. The successful candidate will have experience in laboratory testing, preferably in a coal analysis setting.ResponsibilitiesLaboratory Testing: Perform detailed analysis of coal samples, including proximate, gross calorific value, ultimate analysis, and sulfur...


  • Quezon City, National Capital Region, Philippines Reed Elsevier Philippines Full time

    The Training & Quality Analyst is responsible for leading the definition, implementation, and integration of best-in-class training and quality methodology and framework in support of the various Business Unit Operations.This position will work closely with the Business Unit's Operations team members to implement transactional audit, sampling methodologies,...

  • Alorica Cubao/Centris

    3 weeks ago


    Quezon City, National Capital Region, Philippines JobsAvenuePH Full time

    By proceeding - You agree that this will be processed as a referral by John Christopher Briagas - Alorica Training Supervisor. About the Role:We are looking for a Quality Assurance (QA) Representative to monitor and evaluate customer interactions to ensure service excellence. You will assess call quality, provide feedback to agents, and collaborate with...


  • Makati City, National Capital Region, Philippines JobsAvenuePH Full time

    On-site - Makati 1-3 Yrs Exp Diploma Full-timeJob DescriptionEmployee Recognition and RewardsPerformance Bonus, Employee Recognition ProgramGovernment Mandated BenefitsInsurance Health & WellnessDisability Insurance, Health Insurance, Life Insurance, HMOEmployee Discount, Sleeping QuartersProfessional DevelopmentBereavement Leave, Maternity & Paternity...


  • Mandaluyong City, National Capital Region, Philippines ISTA Solutions Full time

    ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Quality Analyst to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused...


  • Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    QualificationsSkills and Qualifications (Non-negotiable):• Proficiency in Azure DevOps for test case management, defect tracking, and reporting.• Hands-on experience with test automation tools (e.g., Selenium, Katalon Studio, TestNG).• Strong understanding of software testing life cycle (STLC) and Agile methodologies.• Experience in API testing...

  • QA Assistant Manager

    3 weeks ago


    Makati City, National Capital Region, Philippines Gratitude Philippines Full time

    Benefits: HMO on day 1 for employee Variable pay or Annual Bonus (either of the 2) 10% Night DifferentialNon-negotiable: Must have at least a total of 2 years of QA Assistant Manager experience under Healthcare accountPosition Purpose:The primary purpose of this position is to oversee a team of Quality Analysts & Auditors whose primary functions are to...


  • Makati City, National Capital Region, Philippines JobsAvenuePH Full time

    DescriptionThe Quality Assurance Supervisor will play a critical role in driving continuous improvement and excellence in customer service at JobsAvenuePH.The successful candidate will be responsible for leading a team of quality analysts in evaluating customer interactions, developing and implementing quality assurance strategies, and providing feedback and...

  • Sales Quality Analyst

    2 weeks ago


    Mandaluyong City, National Capital Region, Philippines Go-Get Data Consultancy Full time

    Sales Quality Analyst - Onsite Work SetupGo-Get Data ConsultancyOn-site - Mandaluyong 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionJob title: Sales Quality AnalystAccount: Largest Online Professional Networking PlatformWork Arrangement: Onsite Rockwell Business Center Sheridan Mandaluyong CitySalary Package: up to 50,000 - Offers a relocation...