Customer Service Excellence Manager

We are seeking a highly skilled and motivated individual to join our team as a Logistics Support Specialist. This role is responsible for providing exceptional customer service, addressing inquiries, and resolving issues in a timely and professional manner.Essential SkillsA strong background in logistics, with prior experience in the field.Excellent...

This position is responsible in dealing with customers' (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence. B. Job Qualifications:1. College diploma or University degree in business, Customs Administration.2. Experience in the logistics field.3. Computer...

Job DescriptionThe Customer Service Supervisor is responsible for managing a team of customer service representatives, providing guidance and support to ensure excellent customer service delivery.Key Performance IndicatorsTeam performance metrics (e.g., first call resolution, customer satisfaction).Staff morale and engagement.Quality of customer...

We're looking for a Service Excellence Coordinator to join our team at SuperStaff. As a key member of our quality team, you'll focus on enhancing our customer service capabilities, ensuring seamless interactions between our customers and our agents.Your responsibilities will include monitoring customer feedback, analyzing call recordings, and providing...

About Nexus Recruitment Group: We specialize in recruiting top talent for the hospitality industry.Job Description:The Service Excellence Manager will be responsible for ensuring that our restaurant locations deliver exceptional customer experiences, driving revenue growth, and improving customer satisfaction.Main Responsibilities:Customer Service: Ensure a...

Company Overview">At Topserve Service Solutions, Inc., we strive to provide exceptional customer experiences that exceed expectations. As a leading provider of innovative solutions, we are committed to delivering top-notch services that meet the evolving needs of our clients.">Job Summary">We are seeking a highly skilled and dedicated Customer Service...

Achieve Operational Excellence at Jardine Service CentreJob SummaryThe Continuous Improvement Lead is responsible for driving process optimization, operational efficiency, and performance improvement initiatives across the organization. This role involves identifying inefficiencies, implementing Lean and Six Sigma methodologies, and fostering a culture of...

About the Job:The Expert in Service Excellence will lead our team in delivering exceptional service to our clients. This role involves developing and implementing strategies to enhance customer satisfaction, loyalty, and retention.Main Responsibilities:Designing and executing service improvement initiatives.Collaborating with cross-functional teams to...

Qualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...

This role is responsible for handling customer inquiries, both internal and external, and providing timely updates on cargo status. Effective communication is key to delivering exceptional service.RequirementsA college diploma or university degree in a relevant field such as business or customs administration is required.Prior experience in logistics is...

Job Description:Sysgen is seeking a Customer Service Manager to join our team. This role will oversee the Customer Services Team, ensuring that Service Level Standards (SLS) are met and complied with.Main Responsibilities:Manage and monitor the Customer Services Team to ensure SLS are followed.Monitor and report progress of company's SLS, highlighting risks,...

Banh Mi Kitchen Inc. is an equal opportunities employer. We are committed to providing a safe and inclusive work environment for all employees.The ideal candidate will possess excellent interpersonal and communication skills, be able to multitask and manage requests promptly, and have expertise in crowd management. We are looking for someone who is...

About the CompanyAXA Group is a global leader in insurance and investments, taking care of 103 million lives in 64 countries worldwide. Our Philippine branch was established in 1999 and has grown to become one of the largest and fastest-growing life insurance companies in the country.We offer a complete range of products for all our customers' insurance and...

Company OverviewNeksjob Corporation is a dynamic and customer-centric organization that prides itself on delivering exceptional service to its clients.We are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our sales and support team, you will be responsible for interacting with customers in a...

Job DescriptionKone México is seeking a talented professional to lead the development and execution of our service business. As Maintenance and Service Excellence Leader, you will be responsible for implementing strategies to achieve operational excellence, improving customer-centricity, and driving business development initiatives.The ideal candidate will...

Job DescriptionThe Service Delivery Excellence Manager will be responsible for leading the vehicle reception process, ensuring that all customers receive excellent service, and that the company's standards of quality are consistently met.Main ResponsibilitiesOversee the entire vehicle reception process, from initial interaction to vehicle handover.Work...

Required Skills and QualificationsTo be successful in this role, you must possess excellent communication skills, both written and verbal. You should also be computer literate and able to learn new software quickly. Additionally, you must be willing to work overtime as needed and be flexible with your schedule.

Join Robonote and Transform the Future of AI-Powered Call Center AnalyticsCompany Overview:Robonote is a rapidly growing AI-driven startup that is revolutionizing the call center industry by extracting valuable insights from customer interactions across voice, text, SMS, and chat. Our cutting-edge platform empowers businesses to optimize performance, enhance...

About UsWelcome to Shangri-La Group, where we strive to create unforgettable experiences for our guests through exceptional service and personalized attention. Our commitment to excellence has earned us a reputation as one of the leading hospitality groups in the world.With a portfolio of over 100 properties across Asia, the Middle East, and North America,...

HIRINGCUSTOMER SERVICE(28 Headcount needed)-Salary: 25,000 basic + other bonuses and benefits- Location: Makati City (Work onsite)- Shift Schedule - Dayshift / Mid shift only- Direct HireQualifications: - At least 1 year voice Customer service experience- Must have completed at least 2 years in college, or a 2-year vocational course- With excellent verbal...