Sales Development Representative

4 weeks ago


Cebu City, Central Visayas, Philippines Staff4Me Full time

Essential Duties and Responsibilities: Additional duties may be assigned by management.

  • Use company systems to create live transfers and appointments with in-house leads.
  • Communicate services effectively and professionally.
  • Develop and apply strong sales methods and rebuttals.
  • Learn Medicare basics and the insurance products we offer.
  • Implement feedback and coaching for immediate improvement.
  • Build rapport and keep clients engaged in sales conversations.
  • Adhere to all CMS phone/email compliance.
  • Handle outbound and inbound calling projects.
  • Transfer viable leads to the sales team.
  • Perform light intake of prospect and client data.

Daily Duties:

  • Learn Medicare rules and maintain CMS compliance.
  • Use technology tools: Salesforce CRM, dialer system, Microsoft Teams.
  • Work in a fast-paced environment assisting people with Medicare.
  • Place outbound calls daily with provided leads.
  • Take inbound and transfer calls when qualified.

Minimum Requirements:

  • Previous experience in sales, knowledge of the sales cycle.
  • Manage rebuttals, proactive, willingness to negotiate.
  • Computer skills and Salesforce knowledge.
  • Speak clearly, listen, clarify, respond well to questions. (Fluent in English and Mandarin)
  • Follow policies, complete tasks on time, support organizational goals.
  • Approach others tactfully, react well under pressure, treat others with respect, follow through on commitments.
  • Monitor work to ensure accuracy and thoroughness.
  • Meet productivity standards, complete work timely, strive to increase productivity.
  • Attendance and punctuality.
  • Follow instructions, take responsibility, keep commitments, notify if an alternate plan is needed.

Schedule: Monday to Friday from 11:00 AM to 8:00 PM CST. Weekends off.

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