Cluster Lead

3 weeks ago


Manila, National Capital Region, Philippines Shopee Full time

On-site - Manila 3-5 Yrs Exp Bachelor Full-time

Job DescriptionDescription

About The Team

Shopee is a dynamic e-commerce platform dedicated to providing an exceptional shopping experience for our customers. We are looking for a highly motivated and organized Cluster Lead for Vendor Operations to join our growing team.

Job Description

  • Lead a team of Vendor Operations Customer Facing Specialists responsible for onboarding, performance management, and relationship-building with our brands.
  • Oversee the onboarding process for new shops, ensuring seamless integration into our platform. Provide training and support to help brands navigate our systems and processes.
  • Analyze shop performance metrics, including but not limited to fulfillment rates, product quality, and customer feedback. Implement strategies to improve vendor performance and compliance with company standards.
  • Act as the point of escalation for complex brand-related issues. Collaborate with cross-functional teams to resolve disputes, address fulfillment concerns, and ensure timely and accurate services.
  • Identify opportunities for process improvements within the vendor operations workflow. Implement automation and efficiency measures to streamline operations and enhance brand satisfaction.
  • Generate regular reports on shop performance, compliance, and operational efficiency. Provide insights to management for decision-making and strategic planning.
  • Cultivate strong relationships with key brands, serving as the primary point of contact for escalations and strategic discussions. Work collaboratively to drive mutual growth and success.
  • Responsible for category growth of FBS shop, brand management, JBP collaboration, and negotiating commercial terms.
  • Focuses on sales growth, SKU and sourcing efficiency, conversion rate, and enhancing blackstock management strategy.
Requirements
  • Bachelor's degree in Business, Operations Management, or a related field.
  • Proven experience in brand management, vendor operations, supply chain management, or a related field.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and negotiation skills.
  • Proficient in using brand management systems and software.
  • Ability to lead and motivate a team to meet and exceed performance targets.
  • Detail-oriented with a focus on accuracy and quality assurance.
#J-18808-Ljbffr

  • Manila, National Capital Region, Philippines Questronix Corporation Full time

    Cluster Management: Oversee the development, deployment, monitoring, maintenance, upgrade, and support of all phases of the project.Delivery Communication: Ensure the delivery of high-quality service and support for the goal of the project/service through collaboration and communication.Transformation & Re-engineering: Work with the Product Owner or the...


  • Manila, National Capital Region, Philippines Sun Life Financial Full time

    We are seeking an experienced Sales Cluster Director to lead our sales function in the cluster, primarily focusing on manpower expansion and business growth. As a key member of our organization, you will be responsible for driving business growth, expanding our sales force, and developing leadership programs to strengthen the Field Manager bench in the...

  • Cluster Lead

    7 days ago


    Manila, National Capital Region, Philippines Eastern Telecommunications Philippines Full time

    Eastern Telecommunications Philippines is seeking a strategic business leader to drive growth in our assigned account or industry. As the Cluster Head, you will be responsible for analyzing business strategies, creating adjustments, and formulating monthly, quarterly, or yearly business plans.The ideal candidate must have a bachelor's degree in Business,...

  • Cluster Head

    3 weeks ago


    Manila, National Capital Region, Philippines Sun Life of Canada (Philippines), Inc. Full time

    The Cluster Head will lead the channel management team and field management team to expand Sun Life's manpower and business in the assigned areas. He/she will oversee the execution of agreed strategic and tactical action plans to ensure delivery of the cluster's business objectives for the short to medium term.Job Responsibilities:Deliver sales, manpower and...

  • Cluster Head Manila

    7 days ago


    Manila, National Capital Region, Philippines Sun Life Financial Full time

    We are looking for a highly motivated and experienced professional to join our team as a Cluster Head. As a key member of our organization, you will be responsible for leading our sales function in the cluster, driving business growth, and expanding our sales force.About the Role:Lead and direct key initiatives to build the quantity and quality of the sales...


  • Manila, National Capital Region, Philippines METROGLOBAL SERVICES, INC. Full time

    Minimum of 8-10 years of experience in IT with at least 3 years in solution architecture and design."• Strong understanding of architectural patterns (e.g. microservices, event driven etc.)• Strong understanding in cloud technologies (AWS, Microsoft Azure, etc.)• Knowledge of security principles, risk management, and compliance.• Excellent...


  • Manila, National Capital Region, Philippines YONDU INC. Full time

    Qualification:• Minimum of 8-10 years of experience in IT with at least 3 years in solution architecture and design.• Strong understanding of architectural patterns (e.g. microservices, event driven etc.)• Strong understanding in cloud technologies (AWS, Microsoft Azure, etc.)• Knowledge of security principles, risk management, and compliance.•...


  • Manila, National Capital Region, Philippines YONDU INC. Full time

    This role demands a technically proficient leader with a solid understanding of digital service environments and incident management tools. The ideal candidate will possess demonstrated experience leading teams, exhibiting strong leadership and management skills to effectively motivate and guide them through complex incident resolution processes. Exceptional...

  • Cluster Leader

    1 week ago


    Manila, National Capital Region, Philippines Spotlight Retail Group (SRG) Full time

    We are seeking a highly motivated and results-driven Cluster Manager to lead our retail operations in the Perth region. The ideal candidate will have 2+ years' experience in Cluster or Multi-Site Management, with a proven track record of motivating teams to achieve sales goals.The successful candidate will be responsible for leading multiple stores within...

  • Cluster Manager

    1 week ago


    Manila, National Capital Region, Philippines SM Development Corporation Full time

    Job OverviewWe are seeking an experienced Cluster Manager to oversee the day-to-day operations of our properties, ensuring seamless management and exceptional customer service.About YouYou have a strong background in property management, with at least 5 years of experience as a Property Manager and 2 years as an Area Manager in a reputable company.You...


  • Manila, National Capital Region, Philippines Kubegrade Full time

    Kubegrade, a pioneering company in Kubernetes cluster management and security solutions, is seeking a skilled Kubernetes Cluster Management Specialist to lead our content and community efforts. This role involves managing our online presence, creating high-quality content, and engaging with the DevOps community.Key ResponsibilitiesDevelop and implement a...


  • Manila, National Capital Region, Philippines Willis Towers Watson Full time

    The Cluster Lead, HRG role is a key position within the organization, overseeing employee relations and compliance for multiple Lines of Businesses (LOBs). This individual will be responsible for enabling positive colleague engagement, overall wellness, and work culture. Effective HR programs and initiatives should support business growth by managing...


  • Manila, National Capital Region, Philippines Spotlight Retail Group (SRG) Full time

    Are you a passionate and results-driven retail leader with a flair for maximising sales and motivating teams? Anaconda are looking for a dynamic Cluster Manager to join our team within the Perth Region.If you're ready to take your retail career to the next level, this is your next adventure.Why Join Us?Competitive Base Salary + Super + Quarterly Profit...

  • Cluster Manager

    5 days ago


    Manila, National Capital Region, Philippines Shopee Full time

    At Shopee, we are seeking a talented Cluster Lead for Vendor Operations to join our growing team. This is an exciting opportunity to lead a team of Vendor Operations Customer Facing Specialists and oversee the onboarding process for new shops.The successful candidate will have a strong background in brand management, vendor operations, or supply chain...


  • Manila, National Capital Region, Philippines Sun Life Financial Full time

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Cluster Head

    1 week ago


    Manila, National Capital Region, Philippines SM Development Corporation Full time

    Basic requirements:Educational Qualification: Graduate of Business Administration, Management Engineering, Engineering, Architecture, or a related field.Professional Experience:At least five (5) years of experience as a Property Manager.A minimum of two (2) years of experience as an Area Manager in a reputable Property Management Company, whether locally or...


  • Manila, National Capital Region, Philippines Rhenus Logistics, Inc. Full time

    Cluster Sales Analyst will be the primary point of contact for CRM management, sales controlling, and marketing activities across our regional cluster. He/She will train and monitor the sales team to ensure sales activities are updated accurately and on time. Additionally, you will drive sales development by supporting Managing Directors and Heads of Sales...


  • Manila, National Capital Region, Philippines Willis Towers Watson Full time

    The Cluster Lead, HRG, is responsible for overseeing employee relations and compliance for several Lines of Businesses (LOBs) as well as enabling positive colleague engagement, overall wellness and work culture. HR programs and initiatives should support business growth for managing staffing, retention, organizational effectiveness and performance...


  • Manila, National Capital Region, Philippines STADA Philippines Full time

    Southeast Asia Cluster - Commercial LeadCaring for People's Health as a Trusted PartnerSTADA is a leading manufacturer of high-quality pharmaceuticals. With a long-standing heritage rooted in pharmacies, we are perceived as a reliable and trustworthy partner since 1895. With our products, we help people protect and regain a dignified and able life. With our...


  • Manila, National Capital Region, Philippines IQ EQ Full time

    Key ResponsibilitiesLead and develop a team of fund accounting professionalsDrive operational performance and quality standardsBuild and manage cluster and client relationships and service delivery