IT Technical Support
4 days ago
On-site - Manila 1-3 Yrs Exp Bachelor Full-time
Job DescriptionEmployee Recognition and RewardsHoliday Gifts, Incentives
Government Mandated Benefits13th Month Pay, Employee Loan, Pag-Ibig Fund, SSS/GSIS
Insurance Health & WellnessHealth Care On-Site, HMO
Annual Company Trip, Employee Discount, Free Meals, Parking Space
Professional DevelopmentProfessional Development
Description- Monitor and maintain networks and servers.
- Upgrade, install and configure new hardware and software to meet company objectives.
- Implement security protocols and procedures to prevent potential threats.
- Create user accounts and perform access control.
- Perform diagnostic tests and debugging procedures to optimize computer systems.
- Facilitate documentation processes, as well as backing up and archiving data.
- Develop data retrieval and recovery procedures.
- Design and implement efficient end-user feedback and error reporting systems.
- Maintain a system error/progress logbook and address reported problems.
- Stay updated with advancements and best practices in IT administration.
- Perform other duties that may be assigned from time to time.
- Bachelor's degree in Information Technology or related field.
- At least 1 year of relevant IT support experience.
- Proficient in troubleshooting hardware and software issues, excellent communication skills, and familiarity with network administration.
- Strong problem-solving abilities, patience, and a keen focus on customer service.
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