IT Technical Support

4 days ago


Manila, National Capital Region, Philippines Roxas Food Ventures, Inc. (Aristocrat Restaurant) Full time

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job DescriptionEmployee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, SSS/GSIS

Insurance Health & Wellness

Health Care On-Site, HMO

Annual Company Trip, Employee Discount, Free Meals, Parking Space

Professional Development

Professional Development

Description
  • Monitor and maintain networks and servers.
  • Upgrade, install and configure new hardware and software to meet company objectives.
  • Implement security protocols and procedures to prevent potential threats.
  • Create user accounts and perform access control.
  • Perform diagnostic tests and debugging procedures to optimize computer systems.
  • Facilitate documentation processes, as well as backing up and archiving data.
  • Develop data retrieval and recovery procedures.
  • Design and implement efficient end-user feedback and error reporting systems.
  • Maintain a system error/progress logbook and address reported problems.
  • Stay updated with advancements and best practices in IT administration.
  • Perform other duties that may be assigned from time to time.
Requirements
  • Bachelor's degree in Information Technology or related field.
  • At least 1 year of relevant IT support experience.
  • Proficient in troubleshooting hardware and software issues, excellent communication skills, and familiarity with network administration.
  • Strong problem-solving abilities, patience, and a keen focus on customer service.
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