Technical Support Engineer

6 days ago


Pasig, National Capital Region, Philippines Tamaray People Solutions Corporation Full time

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Job DescriptionDescription
  • Manage all technical aspects during the distribution or projects of Hikvision products;
  • Provide products demo, service, maintenance, and upgrades for customers;
  • Create, manage and contribute to technical support guides and supporting troubleshooting documentation as needed;
  • Provide product and solution training for customers and users;
  • Responsible for project management and project delivery;
  • Other job related to technical issues
Requirements
  • Bachelor or above degree in electronics, telecommunications, or information systems is preferred. Fluent in English.
  • At least 2 years' experience in technical support, familiar with security products;
  • Solid knowledge and technical skills in electronics, telecommunications, or information systems;
  • Exceptional communication and presentation skills; customer service skills and awareness.
  • Work well under pressure.
Working Location

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