Technical Support Engineer
1 week ago
ResponsibilitiesResearch and identify solutions to software and hardware issues.Diagnose and troubleshoot technical issues, including account setup and network configuration.Ask customers targeted questions to quickly understand the root of the problem.Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue.Properly escalate unresolved issues to appropriate internal teams (e.g. Next Level Team)Provide prompt and accurate feedback to customers.Refer to internal databases or external resources to provide accurate tech solutions.Ensure all issues are properly logged.Maintain logs of downtime, repair and meter chargesPrioritize and manage several open issues at one time.Follow up with clients to ensure their IT systems are fully functional after troubleshooting.Prepare accurate and timely reports.Document technical knowledge in the form of notes and manualsMaintain jovial relationships with clients.QualificationsAt least 4 years' work experience as a Technical Support Engineer, Desktop Support Engineer, ITHelp Desk Technician or similar role.Hands-on experience with Windows/Mac OS environmentsGood understanding of computer systems, mobile devices and other tech productsIT SPOC FOR MANILA -JDSupporting VoIP services/ applications on Windows platformTake complete ownership of supporting customer VoIP deployments by debugging issues and providing fixes.Basic network Troubleshoot issues. Provide resolution through system configuration or data updates.Ability to diagnose and troubleshoot basic technical issues.Familiarity with remote desktop applications.Excellent problem-solving and communication skillsAbility to provide step-by-step technical help, both written and verbalAdditional certification in Microsoft, or similar technologies is a plus.Interested candidates, please send your resume to sonia.gratitude@gmail.com
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Technical Support Staff
2 days ago
Pasig, National Capital Region, Philippines Robinsons Land Corporation Full timeTechnical Support Staff - Electrical EngineeringThe Technical Support Staff is responsible for the technical audit of utility (water, electricity) consumption readings.QUALIFICATIONS:Bachelor's Degree in Electrical EngineeringNo work experience required. Fresh graduates are welcome to apply.Seniority LevelEntry levelEmployment TypeFull-timeJob...
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Customer Facing Technical Support Engineer
7 days ago
Pasig, National Capital Region, Philippines Finastra Full timeUS Payments, Customer Support TeamWe are a dedicated team within Finastra, responsible for providing exceptional customer support to our clients using Finastra payments systems and customer systems. Our team works collaboratively with various stakeholders to ensure seamless customer support.The Technical Support Engineer will play a critical role in this...
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Technical Support Engineer
2 days ago
Pasig, National Capital Region, Philippines Tamaray People Solutions Corporation Full timeOn-site - Pasig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionManage all technical aspects during the distribution or projects of Hikvision products;Provide products demo, service, maintenance, and upgrades for customers;Create, manage and contribute to technical support guides and supporting troubleshooting documentation as needed;Provide product...
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Customer Technical Support
1 week ago
Pasig, National Capital Region, Philippines JK Network Services Full timeCOMPANY PROFILE: A Business process outsourcing company which is a good innovator on providing scalable digital solutions.Position: Customer Technical Support (Home Appliances)Company Industry: BPO Company Work Location: PasigWork Schedule: Shifting ScheduleSalary: Php 30,000- 47,000Work Set Up: OnsiteBENEFITS:•Government Mandated...
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Technical Support Expert
7 days ago
Pasig, National Capital Region, Philippines Staff Domain Full timeWe're seeking a Technical Support Expert to join our team at Staff Domain. As a trusted advisor to our clients, you'll provide expert-level technical support and guidance on complex IT issues.Key Responsibilities:Resolve advanced technical issues with servers, virtualization, and cloud infrastructureDevelop and implement scripts for automation and system...
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Customer Technical Support
4 weeks ago
Pasig, National Capital Region, Philippines JK Network Services Full timeCOMPANY PROFILE: A Business process outsourcing company which is a good innovator on providing scalable digital solutions.Position: Customer Technical Support (Home Appliances)Company Industry: BPO Company Work Location: PasigWork Schedule: Shifting ScheduleSalary: Php 30,000- 47,000Work Set Up: OnsiteBENEFITS:• Government Mandated...
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Technical Support Specialist
1 day ago
Pasig, National Capital Region, Philippines Petron Corporation Full timeJob Overview:Petron Corporation is seeking a highly skilled and experienced technical engineer to support the installation of LPG equipment at customer locations. As a key member of our team, you will be responsible for ensuring that all equipment is safe, cost-efficient, and compliant with local and international standards.Responsibilities:Provide technical...
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Technical Support Specialist
7 hours ago
Pasig, National Capital Region, Philippines Stealth Monitoring Full timeAt Stealth Monitoring, we're looking for a skilled Deskside Support Engineer to join our Service Desk team. As an Entry-Level IT position, this role is responsible for providing basic technical support for hardware and software, applications, and technical issues.About UsWe're North America's leading provider of remote live real-time video surveillance...
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Technical Support Specialist
2 days ago
Pasig, National Capital Region, Philippines Tamaray People Solutions Corporation Full timeAt Tamaray People Solutions Corporation, we are seeking a skilled Technical Support Engineer to manage all technical aspects during the distribution or projects of Hikvision products.Job ResponsibilitiesProvide comprehensive product demos, services, maintenance, and upgrades for customers.Create and maintain technical support guides and troubleshooting...
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Software Technical Support Associate
7 days ago
Pasig, National Capital Region, Philippines Finastra Full timeAbout the PositionWe are looking for a talented Technical Customer Support Engineer to join our team.In this role, you will be responsible for providing exceptional technical support to our clients, helping them to overcome technical challenges and achieve their goals.Key Responsibilities:Provide technical support to clients via various channels, including...
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LPG Technical Engineer
1 day ago
Pasig, National Capital Region, Philippines Petron Corporation Full timeDirect message the job poster from Petron CorporationJob Responsibilities:Provide technical support by ensuring that the equipment provided to accounts are safe, cost-efficient, maintained, and compliant with local and international standards.Responsible for the different phases of LPG equipment installation at customers' locations.Job Requirements:Must...
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Software Support Engineer
7 days ago
Pasig, National Capital Region, Philippines Finastra Full timeWe're looking for a skilled Software Support Engineer to join our team at Finastra. In this role, you'll play a critical part in delivering high-quality technical support, resolving complex issues efficiently, and driving customer satisfaction.Main responsibilities include:Providing expert technical support to clients, responding to inquiries, and escalating...
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Associate Technical Engineer
1 day ago
Pasig, National Capital Region, Philippines Petron Corporation Full timeJob Summary:We are seeking an experienced Mechanical Engineer to join our team as a Technical Support Specialist. In this role, you will be responsible for providing technical support and maintenance services for LPG equipment.Main Responsibilities:Provide technical support and maintenance services for LPG equipmentConduct site visits to ensure compliance...
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Customer Support Engineer
7 days ago
Pasig, National Capital Region, Philippines Finastra Full timeAs a valued member of our team, you will play a crucial role in delivering exceptional customer experiences.We are seeking an Associate Technical Engineer to join our Customer Support team. In this position, you will be the primary point of contact for our clients, providing timely and effective resolution to their technical issues.Key...
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Technical Support Staff Specialist
2 days ago
Pasig, National Capital Region, Philippines Robinsons Land Corporation Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Technical Support Staff to join our team at Robinsons Land Corporation.The ideal candidate will have a Bachelor's Degree in Electrical Engineering and be responsible for the technical audit of utility (water, electricity) consumption readings.The selected candidate will work closely with our...
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IT Technical Support
2 days ago
Pasig, National Capital Region, Philippines Tangent Solutions, Inc. Full timeOn-site - Pasig Fresh Graduate/Student Bachelor Full-timeJob DescriptionEmployee Recognition and RewardsGovernment Mandated Benefits13th Month Pay, Paid HolidaysInsurance Health & WellnessHealth Insurance, Life Insurance, HMODescriptionCalling all IT and POS terminal enthusiastsThe largest non-bank POS terminal network in the Philippines is hiring.We are...
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Technical Test Engineer
18 hours ago
Pasig, National Capital Region, Philippines HawodTech Solutions Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Technical Test Engineer to join our team at HawodTech Solutions. As a QA Engineer I, you will play a key role in identifying areas for improvement in testing efficiency, expanding coverage, and increasing product reliability.You will design, write, and maintain automated test scripts using best...
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Technical Support Specialist
2 days ago
Pasig, National Capital Region, Philippines iSupport Worldwide Full timeTechnical Support SpecialistThis role involves providing comprehensive support to end-users, dealers, and vendors in a call center environment.The successful candidate will be responsible for troubleshooting hardware and software issues, providing technical consultations, and facilitating seamless connections between dealers and customers.Key...
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Technical Support Representative
1 week ago
Pasig, National Capital Region, Philippines Gratitude Philippines Full timeE-COMMERCE (TECHNICAL SUPPORT) CAMPAIGNQualifications:- At least 2yrs BPO TECHNICAL SUPPORT EXPERIENCE- Above Communication skills- Amenable to Work Onsite- Guaranteed Pay of 57k salary package
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Technical Support Specialist
54 minutes ago
Pasig, National Capital Region, Philippines iSupport Worldwide Full timeTechnical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at iSupport Worldwide.This is an exciting opportunity for individuals who enjoy delivering exceptional customer service and technical support.In this role, you will be responsible for providing comprehensive pre-sales, sales, and after-sales support to...