BPO Operations Supervisor

About Our RoleThis is an exciting opportunity to join our BPO operations team as a supervisor, where you will play a vital role in driving business growth and excellence.Job OverviewYou will be responsible for managing a team of operations supervisors, ensuring smooth day-to-day operations, and exceeding performance targets. Your expertise in people...

Job Description:•Oversee daily operations to meet and exceed SLAs, KPIs, and performance goals through effective team management, coaching, and process improvements.•Collaborate with support teams (e.g., Recruitment, Training, Quality, HR) to enhance employee performance, retention, and adherence to company policies.•Conduct regular performance...

Job Description:• Oversee daily operations to meet and exceed SLAs, KPIs, and performance goals through effective team management, coaching, and process improvements.• Collaborate with support teams (e.g., Recruitment, Training, Quality, HR) to enhance employee performance, retention, and adherence to company policies.• Conduct regular performance...

Job Description:• Oversee daily operations to meet and exceed SLAs, KPIs, and performance goals through effective team management, coaching, and process improvements.• Collaborate with support teams (e.g., Recruitment, Training, Quality, HR) to enhance employee performance, retention, and adherence to company policies.• Conduct regular performance...

LOCATIONManila, PHJOB TYPEFull-TimePOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.The Call Center Sales Manager...

Job Title: - Operations SupervisorSchedule: Shifting schedule- Work Set up: OnsiteSalary: - 50,000 – 55,000 max salary offerWork Location: - Ortigas, Pasig CityNOTE: KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, CERTIFICATION & TRAINING, TOOLS & SOFTWARE USED ON YOUR CV FOR PAPER SCREENINGJob Requirements:- Must be a College Degree any...

Job Title: - Operations SupervisorSchedule: Shifting schedule- Work Set up: OnsiteSalary: - 50,000 – 55,000 max salary offerWork Location: - Ortigas, Pasig CityNOTE: KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, CERTIFICATION & TRAINING, TOOLS & SOFTWARE USED ON YOUR CV FOR PAPER SCREENINGJob Requirements:- Must be a College Degree any...

Job OverviewV-Call Center Link Inc. is a dynamic BPO organization looking for a skilled Operations Supervisor to lead our team. As a key member of our operations department, you will be responsible for ensuring seamless day-to-day operations that meet our high standards of quality and customer satisfaction.ResponsibilitiesDevelop and implement effective...

Stealth Monitoring is looking for talented individuals like you Be the next Operations Supervisor. The Operations Supervisor will be responsible for overseeing day-to-day operations of the Video Review, Escalation, and Detection team. Regularly assess own and team's challenges in completing the tasks.About the companyStealth Monitoring is North America's...

An operations Supervisor is responsible for overseeing daily operations, including staff supervision, scheduling, customer service, quality assurance, and production management. Their duties include managing staff, monitoring performance, developing efficiency plans, and maintaining compliance with regulations and policies. They also create reports and...

College Degree is a must. At least 2yrs experience as Operations Supervisor.Must have experience in handling Team LeadersExperience in handling Health/Life Insurance is requiredBlended account experience (Voice, Non Voice)

Brenton International Venture Manufacturing Corp. - BIVMCNegotiableOn-site - Pasig 1-3 Yrs Exp Diploma Full-timeJob DescriptionJob Summary:The Operations Supervisor is tasked to provide assistance for the Plant Operations Head in overseeing the plant operations. They are trusted to facilitate the daily activities of various sections of the plant operations...

Must be a College GraduateAt least 2yrs experience as an Operations SupervisorMust have experience in handling Team LeadersExperience in handling Health/Life Insurance is requiredBlended account experience (Voice, Non-Voice)Amenable to working onsite in PasigWilling to work on a shifting schedule

Must be a College GraduateAt least 2yrs experience as an Operations SupervisorMust have experience in handling Team LeadersExperience in handling Health/Life Insurance is requiredBlended account experience (Voice, Non-Voice)Amenable to working onsite in PasigWilling to work on a shifting schedule

LOCATIONManila, PHJOB TYPEFull-TimePOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.The Cable Operation Supervisor...

Job SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesTo train, support and mentor associates on required skills per client requestTo assist the Training Supervisor with tasks and responsibilities related to...

On-site - Pasig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionEmployee Recognition and RewardsEmployee of the Month Award, Employee Recognition ProgramDescriptionOversee efficiency of operational processesParticipate in strategic planning and goal-setting for various business functions, including IT and customer supportAnalyze business requirements and...

Job SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesTo train, support and mentor associates on required skills per client requestTo assist the Training Supervisor with tasks and responsibilities related to...

Position: IT Operations Team LeadIndustry: IT CompanyLocation: Ortigas, PasigSalary: Up to Php 70,000Schedule: Regular ScheduleWork Set-Up: OnsiteComplete Benefit PackageJob Description:We are seeking a skilled IT Operations Team Lead with hands-on technical expertise and a strong background in Firewall (FW) technologies. Ideal candidates will have extensive...

About VCC Link Inc.We are a dynamic organization dedicated to delivering exceptional customer experiences through our innovative BPO solutions.Job DescriptionAs a key member of our operations team, you will be responsible for overseeing daily activities to meet and exceed service level agreements (SLAs), key performance indicators (KPIs), and performance...