Global Meeting

4 weeks ago

Manila, National Capital Region, Philippines B&M Global Services Manila Full time
Overview

Global Meeting & Event Registration Coordinator at Baker McKenzie (B&M Global Services Manila). The role will deliver numerous meetings across the Firm and manage attendee registration processes and hotel guestroom accommodations for Firm meetings and events. The role primarily supports EMEA events with secondary support to other regions. The work hours align with London, UK time during time changes.

Responsibilities
  • Registration Management: develop and manage online registration sites for meetings and events; customize registration sites based on event requirements; monitor registration activity; respond to attendee inquiries; maintain accurate attendee data; generate reports; coordinate on-site registration logistics including check-in and badge production; provide final registration data and analysis for post-event reporting.
  • Hotel Guestroom Management: manage hotel room blocks and monitor pickup; coordinate rooming lists, updates, and special requests with hotel contacts; track and reconcile hotel reservations; communicate hotel policies and deadlines to attendees and internal teams; assist with post-event reconciliation and reporting, including final hotel invoices.
  • Collaboration & Communication: work with meeting planners, hotels, and internal departments to ensure alignment on event needs; support the broader meetings team with administrative tasks and logistics; maintain clear documentation and project timelines.
Qualifications & Skills
  • College Degree (meeting planning or marketing degree a plus)
  • Some strategic meeting & event management experience
  • Experience in a law firm, professional services firm, corporate environment, or hotel
  • Hotel & hospitality industry expertise; experience with hotel contracts and room block management is preferred
  • Highly organized with strong project management skills; ability to handle multiple projects and deadlines; strong attention to detail
  • Excellent time management; ability to multitask and manage multiple ongoing projects
  • Excellent spoken and written English with professional etiquette in a multi-cultural environment
  • Confident, diplomatic, mature, with a strong sense of responsibility; ability to work extended hours during peak periods
  • Basic budget and financial management skills for meetings and events
  • Able to negotiate simple contracts and implement contract terms
  • Able to work independently; effective teamwork with in-person and remote colleagues
  • Strong problem-solving and conflict management abilities; able to provide creative and innovative solutions
  • Analytical mindset with ability to make judgments and quick resolutions based on experience
  • Experience working in hotel, law, or business environments; flexibility to adjust to organizational needs
  • Proficient in Microsoft Office Suite; proficient with event registration platforms (e.g., EventsAir, Cvent, Aventri or similar)
Reports To & Position Details
  • Reports to: Event Manager, Global Meetings & Events; Senior Manager, Global Meetings & Events; Associate Director, Global Meetings & Events
  • Position Type: Specialist
  • Development Framework: Business Support
About Us

Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our international culture draws together a worldwide family of individuals from diverse backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.


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