Global Security

JOB DESCRIPTION

Join our Global Workforce Screening team and play a pivotal role in safeguarding our firm's assets, reputation, employees, and clients. Bring your expertise to a team that values adaptability, decision-making, and analytical prowess. As a Business Analysis and Reporting Associate within the Global Workforce Screening team, you will use a systematic approach to assess evidence and ensure consistent evaluations. You will stay abreast of relevant policies, regulations, and guidelines to ensure decisions are compliant and well-informed.

Job Responsibilities:

• Review complex work and make decisions based on evaluation of evidence and applicable criteria.
• Independently analyze data to assess validity and compliance with relevant policies, regulations, and guidelines.
• Maintain working knowledge of automated processes supporting workflow.
• Serve as a subject matter expert in all aspects of the screening life cycle and processes, including vendor initiation, automation, and case management.
• Provide vendor oversight and work independently to understand what requires escalation.
• Draft requirements for operational use cases for technology improvement.
• Work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision.
• Understand methods, systems, and procedures to effectively process cases, solve problems, and share ideas for improvement.
• Exercise sound judgment; act with integrity; protect our company, clients, and customers.

Required Qualifications, Capabilities, and Skills:

• 4+ years of work experience in the banking or financial services industry.
• Ability to evaluate options and make informed choices based on overarching principles or guidelines.
• Proficiency in Microsoft Office and Alteryx, with the ability to leverage advanced analytical tools and software to enhance accuracy and efficiency of processes.
• Understanding of third-party case initiation, technology, and operational workflows, including 'end-to-end' case management, providing vendor oversight, and knowing when to escalate.
• Ability to manage case load within Service Level Agreement and identify potential escalations.
• Skills to manage and resolve data-related issues.
• Outstanding written and verbal communication skills.
• Initiative to work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision.
• Quickly learn and understand US regulations, the criminal justice system, and credit reports.
• Ability to cultivate partnerships and collaborate across teams, embracing and adapting to change with ease.
• Time management and organizational skills, with the ability to work under pressure; must maintain a high degree of confidentiality.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.