Global Security

4 days ago

Manila, National Capital Region, Philippines Chase- Candidate Experience page Full time $104,000 - $130,878 per year

Join our Global Workforce Screening team and play a pivotal role in safeguarding our firm's assets, reputation, employees, and clients. Bring your expertise to a team that values adaptability, decision-making, and analytical prowess. As a Business Analysis and Reporting Associate within the Global Workforce Screening team, you will use a systematic approach to assess evidence and ensure consistent evaluations. You will stay abreast of relevant policies, regulations, and guidelines to ensure decisions are compliant and well-informed.

Job Responsibilities:

  • Review complex work and make decisions based on evaluation of evidence and applicable criteria.
  • Independently analyze data to assess validity and compliance with relevant policies, regulations, and guidelines.
  • Maintain working knowledge of automated processes supporting workflow.
  • Serve as a subject matter expert in all aspects of the screening life cycle and processes, including vendor initiation, automation, and case management.
  • Provide vendor oversight and work independently to understand what requires escalation.
  • Draft requirements for operational use cases for technology improvement.
  • Work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision.
  • Understand methods, systems, and procedures to effectively process cases, solve problems, and share ideas for improvement.
  • Exercise sound judgment; act with integrity; protect our company, clients, and customers.

Required Qualifications, Capabilities, and Skills:

  • 4+ years of work experience in the banking or financial services industry.
  • Ability to evaluate options and make informed choices based on overarching principles or guidelines.
  • Proficiency in Microsoft Office and Alteryx, with the ability to leverage advanced analytical tools and software to enhance accuracy and efficiency of processes.
  • Understanding of third-party case initiation, technology, and operational workflows, including 'end-to-end' case management, providing vendor oversight, and knowing when to escalate.
  • Ability to manage case load within Service Level Agreement and identify potential escalations.
  • Skills to manage and resolve data-related issues.
  • Outstanding written and verbal communication skills.
  • Initiative to work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision.
  • Quickly learn and understand US regulations, the criminal justice system, and credit reports.
  • Ability to cultivate partnerships and collaborate across teams, embracing and adapting to change with ease.
  • Time management and organizational skills, with the ability to work under pressure; must maintain a high degree of confidentiality.

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