Remote Sales Representative

Overview

MCI is a leading Business Process Outsourcing (BPO) company that delivers tailored solutions to meet the diverse needs of our clients. We pursue excellence and innovation and partner with clients across the industry.

We're seeking motivated Remote Sales Representatives to support outbound sales initiatives for a diverse portfolio of well-known clients. In this role, you'll engage with existing and potential customers, promote products and services, and drive revenue through consultative selling and relationship building. This is an opportunity to work on high-impact sales campaigns with globally recognized brands. Being bilingual is highly advantageous and will be viewed favorably.

Candidates must have prior call center experience and reside within 80km of our office.

You'll also need:

• A high-speed internet connection
• An appropriate, quiet work environment
• High language proficiency in English
• Work-from-home experience

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

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Position Responsibilities

• Make outbound calls to prospective and existing customers
• Present and promote products and services effectively
• Identify customer needs and recommend suitable solutions
• Meet or exceed sales targets and performance metrics
• Maintain accurate records of customer interactions and sales activity
• Handle objections and resolve customer concerns professionally
• Stay up to date with product knowledge, promotions, and training
• Follow scripts, policies, and procedures while using available resources
• Escalate complex issues when necessary
• Maintain consistent attendance and adhere to scheduling requirements

Candidate Qualifications

Wonder if you are a good fit for this position? All positive and driven applicants are encouraged to apply. Ideal candidates are highly motivated and dedicated and should possess the following:

• Must be 18 years or older
• High school diploma or equivalent
• Previous call center experience
• Work from home experience
• Strong command of the English language
• Typing speed of 20+ WPM
• High speed internet connection
• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Familiarity with Windows operating systems
• Skilled in troubleshooting and follow-up
• Able to multitask and self-manage effectively
• Excellent interpersonal skills

Compensation & Benefits

What you can expect from MCI

We offer compensation and benefits packages designed to be competitive and to grow with you. Starting compensation is based on experience, and we provide a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

• HMO Coverage plus a dependent
• Rank & File: ₱100,000 coverage
• Supervisors/Managers: ₱120,000 coverage
• Dental Coverage
• In-house dental assistance worth ₱5,000
• Free meal during training
• Career growth and learning
• Allowances for rice, clothing, laundry and meals
• Performance and loyalty bonuses
• Frequent disinfection, fogging of workplace
• Opportunities for growth and promotion
• Employee shuttle services
• Company retreats and off-site events
• Sharpen your social skills while meeting people and making new friends
• Plus, more in-office rewards, raffles, recognition gifts, and treats

Compensation & Benefits that Fit Your Life

MCI tailors offerings to fit the needs of our diverse team across locations. Benefits may vary by geography, but the core commitment remains: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today

Physical Requirements

This job operates in a professional office environment. The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and headset. The employee may occasionally need to move about the office, reach, lift up to forty (40) pounds, and operate office equipment.

Conditions of Employment

• All MCI Locations – Must be authorized to work in the country where the job is based.

Additional conditions

• Must be willing to submit to a LEVEL II background and/or security investigation with fingerprint. Job offers are contingent on results.
• Must be willing to submit to drug screening. Job offers are contingent on results.

Reasonable Accommodation

It is the policy of MCI to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause undue hardship. If needed, contact Human Resources.

Equal Opportunity Employer

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit. All aspects of employment are based on merit and qualifications. MCI maintains a work environment free from discrimination and harassment. We comply with local and federal laws and consider qualified applicants with criminal histories where allowed. We provide reasonable accommodations to qualified employees with protected disabilities as required by law.

About MCI (Parent Company)

MCI helps customers tackle CX and DX challenges differently, delivering industry-leading solutions for CX, DX, and IT Services. MCI operates multiple brands and locations with a global footprint and a focus on growth and innovation.

The purpose of this job description is to provide a general overview of the role. It is not all-inclusive; duties and qualifications may change. The employer reserves the right to revise this description at any time. Not a contract of employment, and either party may terminate employment at any time, for any reason.

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