Remote Customer Service Representative

2 days ago

Marikina City, National Capital Region, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

Unlock a career opportunity in customer service with our remote call center representative role.

Job Description

We are seeking motivated and detail-oriented individuals to join our team as remote call center representatives. In this position, you will be responsible for handling incoming and outgoing calls, resolving customer issues efficiently, and providing exceptional service.

  • Manage multiple calls simultaneously while maintaining a professional demeanor.
  • Analyze customer needs and provide tailored solutions to meet their requirements.
  • Document interactions accurately and maintain up-to-date records.
  • Collaborate with internal teams to escalate complex issues and resolve customer complaints.
Required Skills and Qualifications

To excel in this role, you must possess excellent communication and problem-solving skills. Additionally, you should have prior experience in a call center environment and strong proficiency in English.

  • Previous call center experience
  • Strong command of the English language
  • Excellent interpersonal skills
Benefits

We offer a comprehensive compensation package that includes competitive pay, benefits, and incentives to support your growth and well-being.

  • HMO coverage plus dependent
  • Dental coverage
  • In-house dental assistance worth ₱5,000
  • Free meal during training
  • Allowances for rice, clothing, laundry, and meals
  • Performance and loyalty bonuses
Other Information

This role operates in a professional office environment and requires long periods of sitting while using a computer and headset. We strive to provide a safe and inclusive work environment that promotes diversity and equality.

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