Facility Executive

Overview

Job Title: Facility Executive - Soft Service

Job Description Summary

Responsibilities

• Direct the planning and delivery of all facility related and administrative support services and activities at the site on a day-to-day basis.
• Make periodic inspections of the office building(s) and equipment to determine if janitorial, security and other services are adequate and whether repair work is needed; review safety and security equipment and procedures for adequacy.
• Assign and review work of subordinates, give instructions, maintain discipline and resolve difficult buildings and grounds maintenance and security/safety problems.
• Innovate, suggest and implement energy management ideas.
• Oversee the inventory, rental, repair and maintenance of office equipment; review with Client coordinator regarding various maintenance issues and improvement of building systems.
• Analyze and recommend solutions on complaint analysis.
• Maintain compliance with departmental security, audit procedures, and Client management policy.
• Manage the office services needed to support department operations.
• Prepare correspondence, statistical, financial and other reports; establish and maintain essential records and files.
• Coordinate with local authorities on behalf of Client.
• Supervise the staff involved in performing the functions of the assigned units.
• Develop and establish policies and objectives consistent with those of the organization to ensure efficient and safe operation.
• Responsible for overall upkeep of the site to high standards of operations, maintenance and cleanliness.
• Data gathering and reporting on all facility operations.
• Periodically check and amend checklists, operation steps, spares parts consumption analysis.
• Work in coordination with Client on day-to-day activities.
• Coordinate with OEM for service obligation as per AMC and in case of breakdown of system.
• Ensure all safety guidelines/requirements are adhered to by team members and vendors.
• Maintain discipline and quality of work by all staff.
• Organize and coordinate formal monthly meetings with Client and vendors.
• Conduct monthly reviews with various departmental managers – technical, soft services, etc.
• Prepare Daily, Weekly and Monthly reports for Client as per prescribed format.
• Arrange for monthly bills to be submitted to the Client.
• Coordinate payments of site contractors and sub vendors.
• Oversee activities of contractors, vendor personnel, and suppliers; monitor contracts for compliance and controls costs; monitor general expenditures; perform quality control inspections to ensure adherence to contract specifications and industry standards.
• Develop and implement ISO systems and processes to establish and maintain records for the operating unit.
• Develop annual operating budgets and provide fiscal direction to the unit planning and accomplishment of operations targets.

People management

• Training of onsite employees
• Counselling of employees
• Resolving grievances of onsite team

Technical Management

• Preparation and execution of 52 weeks PPM schedule for all critical and non-critical equipment within set SLA including Electrical, D.G, HVAC, BMS and safety-security systems.
• Maintenance of Mall infrastructure; third party vendor management; mall repairs and maintenance.
• Timely reporting of all updates to OML management.
• M&E spares inventory and record management; coordination with vendor for spares and PPM work.
• Co-operation with internal team for smooth soft skill operation.

Other

• Proactively review workplace systems/processes to innovate and continuously improve the business performance and workplace experience.
• Performs other duties as requested by your direct manager.
• Occasional requirement to work extended hours during peak times or to assist with major functions/events.
• Development of operational standards / playbooks / operating manuals for all aspects of the business.

General Responsibilities

• Articulate and live the Cushman & Wakefield culture, model organisational values and required behaviour and hold others accountable for actions inconsistent with agreed standards.
• Comply with Cushman & Wakefield systems to meet health and safety obligations.
• Work safely and avoid risking health and safety of yourself or others.
• Comply with Cushman & Wakefield Environmental policies and adhere to relevant procedures and work instructions.
• Participate within a community or practice group by sharing information and strategies for best outcomes for client and Cushman & Wakefield.
• Understand the Cushman & Wakefield brand and services to provide a full-service offer to clients and staff.
• Comply with Cushman & Wakefield policy.

Background & Experience

• [20 Yrs experience in technical field]
• Worked with MNC / IPC companies in similar role

Qualifications & Technical Skills

• Diploma in Industrial Electronics
• On Hand Experience on MEP Equipment
• Troubleshooting and RCA capabilities

Occupation specific capabilities

• Attention to Detail
• Planning & Organization
• Time Management
• Financial Acumen
• Communicate Effectively
• Business Writing
• Manages Risk & Compliance
• Systems & Data Management

Organisational Core capabilities

• D RIVEN: We celebrate determination. Our intrinsic motivation, proactiveness, and service attitude outperform expectations for our colleagues, clients, and communities.
• R ESILIENT: We tackle challenges with grit. We navigate uncertainty with courage and adapt to deliver impactful outcomes.
• I NCLUSIVE: We value curiosity and collaboration. We seek out different perspectives, listen actively and turn feedback into solutions.
• V ISIONARY: We foster forward thinking. Our continuous quest for improvement is guided by our desire to design a better future for our colleagues, clients and communities.
• E NTREPRENEURIAL: We act like owners. We are resourceful, creative, and agile, and we balance competing needs to create impactful solutions for the real estate industry.

D RIVEN: We celebrate determination. Our intrinsic motivation, proactiveness, and service attitude outperform expectations for our colleagues, clients, and communities.

Additional sections

• Proactively sets and pursues ambitious goals that advance client and colleague success, articulating the anticipated impact.
• Breaks down goals into actionable tasks and routinely reviews progress to overcome obstacles and ensure timely achievement.
• Actively communicates with stakeholders to align objectives and progress reports, demonstrating accountability and a commitment to exceeding expectations.

INCO: Cushman & Wakefield

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