Sales and Customer Operations Associate

1 day ago

Cebu City, Central Visayas, Philippines LGBT Great Full time

With Intelligence is an information exchange platform that connects allocators and fund managers across multiple asset classes to the data and insights they need to raise and allocate assets.

Our investor-powered data helps clients make smarter allocation decisions, while our events provide unique access to investor communities. We enrich our data with stories, insights, and intelligence gained through long-standing, trusted relationships.

The Sales & Customer Operations team provides vital support to our sales and customer success teams across With Intelligence's business intelligence product suite.

We are seeking a Sales & Customer Operations Associate to join our expanding team, supporting our USA-based customers on the night shift. The ideal candidate is a self-starter, flexible, able to work independently and in a team, and maintains a positive attitude.

Responsibilities

  1. Provide operational support to sales and customer success teams.
  2. Assist other operations team members as the first line of support for customer-facing teams and clients.
  3. Lead conversion and assignment to the sales team.
  4. Ensure data integrity and accuracy of customer data to help achieve commercial objectives.
  5. Manage account activities to drive customer usage.
  6. Maintain customer records in Salesforce.
  7. Perform data cleanup and conversion in our systems and Salesforce.
  8. Perform ad-hoc duties as assigned by the Manager.

Minimum Requirements

  • At least 1 year of relevant work experience.
  • Excellent oral and written English communication skills.
  • Proficiency with Salesforce and MS Office Suite, especially Excel and Outlook.
  • Experience with customer service platforms (e.g., Zendesk, Freshdesk) is a plus.
  • Strong multi-tasking and time management skills.
  • Resourceful with good research skills.
  • Meticulous, well-organized, with attention to detail.
  • Open to constructive feedback and eager to learn new skills.
  • Diligent, proactive, responsible, and accountable.
  • Ability to work independently and in a team; primarily night shift with occasional daytime rotation.

Why Join With Intelligence?

We are a leading provider of data and intelligence for the alternative asset management industry, offering comprehensive profiles, fund info, people, indices, news, performance metrics, analyst perspectives, and investor insights. Our platform and events facilitate key connections and conversations to help clients identify opportunities.

We value our people and promote holistic wellness outside of work, including:

  • Hybrid work setup
  • HMO coverage from Day 1 for employee and 2 dependents
  • Life insurance coverage from Day 1, up to 4x annual salary
  • Employee Assistance Program (EAP) via Lifeworks

Financial benefits include:

  • Medical and clothing allowances
  • With Hardship Fund
  • Share Scheme

Learning & development opportunities:

  • Access to over 8,000 courses via Go-1 LMS
  • Monthly Lunch and Learn sessions

Work-life balance initiatives:

  • Clubs for hobbies and passions
  • Quarterly team lunches and social activities
#J-18808-Ljbffr

  • corporate sales associate

    1 day ago

    Cebu City, Central Visayas, Philippines Xcomp Computer Sales And Services Inc. Full time $30,000 - $50,000 per year

    CORPORATE SALES ASSOCIATE (ENTRY-LEVEL)Department: Corporate SalesReports to: Sales ManagerJob Summary:Responsible for identifying and pursuing business opportunities with corporate clients. This role involves client presentations, relationship building, and meeting sales targets.Key Responsibilities:Conduct market research and identify potential corporate...

  • Sales and Customer Operations Associate

    1 week ago

    Cebu City, Central Visayas, Philippines With Intelligence Full time

    OverviewWith Intelligence is an information exchange. We connect allocators and fund managers, across multiple asset classes, to the people and insight-enriched data they need to raise and allocate assets.Our investor powered data helps clients make smarter allocations decisions. Our events provide unique access to the investor communities. We enrich our...

  • Sales and Customer Operations Associate

    1 day ago

    Cebu City, Central Visayas, Philippines With Intelligence Full time $40,000 - $60,000 per year

    With Intelligence is an information exchange. We connect allocators and fund managers, across multiple asset classes, to the people and insight-enriched data they need to raise and allocate assets.Our investor powered data helps clients make smarter allocations decisions. Our events provide unique access to the investor communities. We enrich our data with...

  • Sales and Customer Operations Associate

    1 day ago

    Cebu City, Central Visayas, Philippines With Intelligence Full time $40,000 - $60,000 per year

    With Intelligence is an information exchange. We connect allocators and fund managers, across multiple asset classes, to the people and insight-enriched data they need to raise and allocate assets.Our investor powered data helps clients make smarter allocations decisions. Our events provide unique access to the investor communities. We enrich our data with...

  • Sales Associate

    1 day ago

    Cebu City, Central Visayas, Philippines United Limsun International Trading Corporation Full time ₱104,000 - ₱130,878 per year

    About the role This is an exciting opportunity to join the team at URBANIZED AYALA MALLS CENTRAL BLOC a Sales Associate. As a Sales Associate, you will be responsible for providing exceptional customer service and driving sales in our retail store located in Cebu City, Cebu. This is a full-time position with competitive benefits.What you'll be doingGreeting...

  • Sales Operations Specialist

    7 days ago

    Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,200,000

    We are seeking a detail-oriented and organized individual to support our sales and customer success teams. As a Sales Operations Associate, you will provide vital operational support to ensure seamless customer experiences.

  • Sales Operations Associate

    16 hours ago

    Mandaue City, Central Visayas, Philippines Focus Global Inc. Full time ₱104,000 - ₱130,878 per year

    Join Focus Global Inc. as a Sales Operations Associate and be an integral part of our mission to curate exquisite luxury home furnishings. In this role, you will contribute to elevating living spaces through your support in sales operations, ensuring a seamless and delightful experience for our esteemed clients.Key Responsibilities:Collaborate closely with...

  • Customer Service Associate

    16 hours ago

    Cebu City, Central Visayas, Philippines EASY-TRADE HORIZON, INC. Full time ₱150,000 - ₱300,000 per year

    Position: Customer Service AssociateLocation: Easy Cebu (near Sto. Niño and CCLEX)Work Schedule: Monday – Saturday, 8 hours/dayAbout the RoleWe are looking for a Customer Service Associate who will handle cashiering, online order management, social media customer engagement, and order fulfillment. The role includes generating reports, encoding data,...

  • sales associate

    1 day ago

    Cebu City, Central Visayas, Philippines ChiLink Massage Chair Full time $30,000 - $50,000 per year

    Company DescriptionChiLink Massage Chair is dedicated to providing luxurious massage experiences in the comfort of your home at an affordable price. With a focus on convenience and high-quality service, ChiLink Massage Chair offers products designed to bring relaxation and wellness to your daily life. Our innovative massage chairs are accessible and premium,...

  • Sales Associate

    1 day ago

    Cebu City, Central Visayas, Philippines IPASS Business Processing Services Inc Full time ₱204,000 - ₱216,000 per year

    IPASS Business Processing Services Inc is hiring a Full time Sales Associate role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, Afternoon1 year of relevant work...