Workforce Manager

Job Title: Workforce ManagerDepartment: Operations/Workforce Management (WFM)Reports To: Senior Manager, Workforce Management/Director of OperationsJob Summary:The Workforce Manager in a BPO environment is responsible for the strategic and tactical management of workforce planning, scheduling, and real-time adherence across multiple client accounts and...

Job Description:The WFM Deputy Manager is responsible for overseeing RTA, Planning, reporting and Management Information Systems (MIS) to support data-driven decision-making. This role involves analyzing workforce data, developing staffing strategies, and implementing effective workforce management practices to enhance productivity and efficiency.Coaches...

Job Description:The WFM Deputy Manager is responsible for overseeing RTA, Planning, reporting and Management Information Systems (MIS) to support data-driven decision-making. This role involves analyzing workforce data, developing staffing strategies, and implementing effective workforce management practices to enhance productivity and efficiency.Coaches...

Join to apply for the Workforce Management (Team Lead) role at Carelon Global Solutions PhilippinesThe Workforce Assistant Manager is responsible for supervising and developing a workforce management team that develops effective schedules to handle the workload and efficiently manages the real-time operation and communicates performance results. Responsible...

E-team Workforce Private Corporation is seeking a highly skilled HR Business Partner to join our team. This role requires a unique blend of HR expertise, business acumen, and excellent communication skills.About the Role:This is a key position that bridges the gap between HR and business operations.You will support both departments, fostering a positive work...

1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...

The Workforce Assistant Manager is responsible for supervising and developing a workforce management team that develops effective schedules to handle the workload and efficiently manages the real-time operation and communicates performance results. Responsible for leading, developing, and coaching a team of workforce analysts and schedulers. Manage...

Job DescriptionThe Deputy Manager of Workforce Management at WNS Global Services, Inc. plays a critical role in overseeing the effective utilization of our workforce to achieve business objectives. This position involves analyzing data, developing strategic staffing plans, and implementing best practices in workforce management to enhance productivity and...

Transcom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Pasig site.Join our Transcom Family as a Workforce ManagerThe Workforce Manager possesses a strong knowledge of real-time management workforce, scheduling employees, workload forecasting, staff planning, reporting/analytics, and team...

Job Overview: As a Strategic Workforce Manager at iOPEX Technologies Philippines Inc., you will be responsible for leading the workforce management function in a fast-paced BPO environment. Your primary objective will be to develop and maintain client-specific workforce forecasts, ensuring optimal staffing levels to meet contractual service level agreements...

Job Summary:The Workforce Management (Team Lead) role at Carelon Global Solutions Philippines is a key position responsible for supervising and developing a workforce management team.Main Responsibilities:Develop effective schedules to handle workload and efficiently manage real-time operations.Communicate performance results and lead, develop, and coach a...

Job SummaryWe are seeking a highly skilled Senior Workforce Manager to support our day-to-day operations. As a key member of our team, you will be responsible for executing workforce plans and ensuring seamless implementation of strategies.Liaise with Operations to ensure successful execution of workforce strategies.Maintain synergy between Operations and...

Job Description:Workforce OptimizationWe are seeking a Workforce Optimization Manager to join our team. The successful candidate will be responsible for developing and implementing workforce optimization strategies that align with the company's overall goals and objectives.The key responsibilities of this role include:Developing and implementing workforce...

Job DescriptionThe Workforce Management team plays a critical role in ensuring the efficient operation of our organization. As a Workforce Operations Manager, you will be responsible for supervising and developing a high-performing workforce management team that develops effective schedules to handle workload fluctuations and optimizes real-time...

About This RoleWe are seeking a highly skilled Senior Workforce Manager to join our team at VXI Global Holdings B.V. (Philippines). As a key member of our workforce management team, you will be responsible for the day-to-day execution of workforce plans.The successful candidate will liaise with Operations to ensure successful implementation of workforce...

About the roleJob DescriptionWe are seeking a talented and experienced Senior Manager to join our dynamic team at Firstsource Solutions Limited.In this full-time role, you will play a crucial part in overseeing and optimizing our workforce management processes, ensuring we deliver exceptional customer service and operational...

Job SummaryThe Workforce Supervisor role at VXI Global Holdings B.V. (Philippines) involves managing the workforce department to ensure efficient call center operations within service level agreements for all accounts.Main ResponsibilitiesManage staffing levels to meet operational requirements.Create reports for management and other departments.Determine...

OverviewWe are seeking an experienced Deputy Manager of Workforce Management to join our team at WNS Global Services, Inc. In this role, you will play a key part in driving business growth by optimizing our workforce operations. Your primary responsibilities will include analyzing data, developing strategic staffing plans, and implementing best practices in...

Patrianna is a leading product development company with a global presence.We are seeking a highly skilled Workforce Management Analyst to join our Customer and Player Operations team.Main TasksRespond swiftly to spikes in chat volume, system outages, or agent unavailability.Coordinate with IT or Product teams if technical difficulties arise, ensuring minimal...

We are seeking a highly organized and detail-oriented Workforce Management Associate to join our team at Servimax Technologies Inc.">Job DescriptionThe Workforce Management Associate will be responsible for ensuring timely and accurate dissemination of information to employees, serving memoranda to employees who committed violations, and assisting newly...