
Data Entry Specialist
4 weeks ago
Job Description:
- Provides customer support through different communication channels (phone, email, chat).
- Resolve issues and accommodates customer inquiries to ensure satisfaction with products or services.
- Collaborates with colleagues and different departments to resolve complex issues
- Maintains accurate records on customer interactions, transaction, feedback, etc.
- At least 6 months BPO experience
- Must have data entry experience
- Strong typing skills (50+ WPM)
- Proficient in using MS Excel
- Detailed oriented and organized
- Good verbal and written English skills
- Willing to work onsite in Mandaluyong
- Amenable working night shift
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
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