BDC Sales Associate

1 week ago

Ayala Alabang, National Capital Region, Philippines KAMI Workforce Full time
Who are we seeking?

We are seeking driven BDC Sales Representatives to join their team in Alabang, Muntinlupa City, where you'll play a key role in supporting automotive dealership clients and driving business growth.

About us

We are hiring on behalf of our client, a leading provider of AI-powered digital solutions in the automotive retail industry. The company is transforming how dealerships connect with customers by delivering scalable, sustainable, and data-driven innovations.

What will you do?

As a BDC Sales Representative, you'll be at the front line of driving opportunities and building customer relationships. Your role includes:

  • Lead Generation & Nurturing – Handle inbound inquiries (calls, emails, chats), follow up with prospects, and re-engage leads.
  • Appointment Setting – Schedule and confirm appointments for dealership sales teams while overcoming objections.
  • Customer Engagement – Deliver excellent customer service, answer questions, and build strong rapport with potential buyers.
  • Sales Support – Provide detailed lead information to dealership sales teams and collaborate closely with internal teams.
  • Learning & Growth – Stay updated on vehicle models, dealership services, and continuously improve communication techniques.
  • Performance Tracking – Meet daily, weekly, and monthly KPIs for lead handling, appointments, and customer satisfaction.
Hard Skills
  • Proficiency in CRM or Dealer Management Systems (Salesforce, HubSpot, Tekion, DealerSocket, etc.)
  • Knowledge of the automotive industry, vehicles types, and dealership processes (strongly preferred)
  • Strong organizational skills for managing multiple leads and follow-ups
Soft skills
  • Excellent verbal and written communication (clear, confident, and persuasive)
  • Strong customer service orientation and ability to build rapport
  • Results-driven with proven ability to hit or exceed targets
  • Adaptable and thrives in a fast-paced environment
Experience
  • Prior automotive knowledge and BDC/dealership experience is a strong advantage
  • Minimum 1–2 years experience in BDC, call center sales, telemarketing, or customer service (high-volume environment preferred)
Language
  • Fluency in English (both spoken and written)
What's in store for you?
  • Paid leaves and allowances
  • Opportunities for career advancement and skills training
  • Competitive base salary
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