Service Experience Associate

6 days ago

Ayala Alabang, National Capital Region, Philippines beBeeCustomer Full time ₱800,000 - ₱1,100,000
Job Opportunity

Become a valuable asset to our organization as a Service Representative and make a significant impact on customer satisfaction.

As a Service Representative, you will be pivotal in ensuring a smooth service appointment experience and providing exceptional customer support.

Key Responsibilities:
  • Manage inbound and outbound calls, emails, and chats to arrange service appointments and follow-ups.
  • Initiate proactive outreach for service reminders, recalls, and recovering missed appointments.
  • Deliver precise information regarding vehicle maintenance, warranties, pricing estimates, and recall notifications.
  • Perform post-service follow-ups to guarantee customer satisfaction and loyalty.
  • Record interactions in CRM and scheduling systems, ensuring that all records are thorough and current.
  • Work closely with service advisors and fellow teams to facilitate efficient service operations.
  • Achieve objectives for call volumes, appointment conversions, and customer satisfaction ratings.
Requirements:
  • 1–2 years of experience in BDC, call center, customer service, or automotive service roles.
  • Automotive industry experience is beneficial.
  • Fluent in English (verbal and written).
What We Offer:
  • Professional growth opportunities in automotive services and business development operations.

  • Customer Service Associate

    6 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeExperience Full time ₱45,000 - ₱50,000

    Customer Experience AssociateWe are seeking a skilled and dedicated Customer Experience Associate to join our team. In this role, you will be responsible for providing exceptional customer service across various channels, including email, live chat, phone, and social media.Job Responsibilities:Provide timely and accurate responses to customer inquiries and...

  • Process Associate

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines SGL Manila (Shared Service Center), Inc. Full time $40,000 - $60,000 per year

    SGL Manila (Shared Service Center), Inc is currently hiring for Process Associates under Freight Forwarding function.Freight ForwardingRoles and Responsibilities:Perform the daily update and execution of business processes for the Shared Service Center ensuring that standard operating procedures are completely followed.Delivers performance based on...

  • Exceptional Customer Experience Associates

    5 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeCustomerService Full time ₱35,000 - ₱50,000

    Empowering Customers through Exceptional ExperienceWe are seeking a talented professional to join our team as a customer service associate.The ideal candidate will possess excellent communication skills, a passion for delivering exceptional customer experiences, and a strong ability to work in a fast-paced environment.Key Responsibilities:Provide top-notch...

  • Customer Service Associate

    6 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeService Full time $600,000 - $1,000,000

    Job OverviewWe are seeking a Customer Service Associate to support our customer service initiatives. The successful candidate will handle incoming inquiries, proactively reach out to customers, and promote new products while delivering exceptional service.This role involves handling calls professionally and efficiently, resolving customer issues on the first...

  • Customer Service Associate

    7 days ago

    Ayala Alabang, National Capital Region, Philippines Metacom Careers Full time

    OverviewWe are looking for passionate customer service associates who can live and breathe our core values. We'll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email. Customers will rely on you to answer their questions, address their concerns, and help them with a particular product...

  • Compliance and IT Services Associate

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines WPH PH Full time ₱200,000 - ₱500,000 per year

    Job DutiesComplianceAssist in the creation of Documentation and Reports to establish control systems aimed at preventing or addressing breaches of legal standards and internal protocols.Aid in generating reports to assess the effectiveness of controls, fostering continuous improvement.Contribute to the documentation of form and report modifications required...

  • Customer Service Associate

    7 days ago

    Ayala Alabang, National Capital Region, Philippines Metacom Careers Full time ₱104,000 - ₱130,878 per year

    Site Locations: Glorietta | Alabang | Shaw | Ortigas | CebuEmployment Type: Onsite, Full-timeJob Overview:We are looking for passionate customer service associates who can live and breathe our core values.We'll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.Customers will rely on...

  • Service Associate

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Filinvest Development Corp Full time ₱300,000 - ₱500,000 per year

    About the job Service Associate - Reservations FILINVEST COMPANY: HOSPITALITY ENTERPRISE RESOURCES CORPORATION Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by...

  • Customer Service Associate

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines ZALORA Group Full time $104,000 - $130,878 per year

    Customer Service AssociateResponsibilities:Provide an amazing, personalized experience for each customerEffectively and proactively diagnose and solve day-to-day customer concerns and issues through emails, livechat and callsEstablish and maintain good relationships with customersQuick to identify solutions in the best interest of both; the customer and the...

  • Customer Service Associate

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines ZALORA Full time $104,000 - $130,878 per year

    Customer Service Associate Responsibilities:Provide an amazing, personalized experience for each customerEffectively and proactively diagnose and solve day-to-day customer concerns and issues through emails, livechat and callsEstablish and maintain good relationships with customersQuick to identify solutions in the best interest of both; the customer and...