Customer Contact Ctr

4 days ago

Manila, National Capital Region, Philippines LexisNexis Risk Solutions Full time
.Customer Contact Ctr - Fulfillment Coord I page is loaded## Customer Contact Ctr - Fulfillment Coord Ilocations: Manilatime type: Full timeposted on: Posted Todayjob requisition id: R101439**Accountabilities:*** Responsible for processing of orders from new account creation, credit check, order initial review to invoicing, payment and user access set-up. This includes, but is not limited to, basic order functions including order review, order processing and account maintenance in accordance with established business rules* Effectively communicate with internal customers (i.e. Sales, Credit & Collection, Customer Service, Accounts Receivable, etc.) fostering collaborative relationship with other LN department/teams.* Provide invoice copies, contracts, orders and other customer information from the Fulfillment systems to Sales and/or customers, upon request.**Qualifications:*** Bachelor's degree (in any field) or at least 2 years college completed (with no back subjects or incomplete units)* 2 or more years of BPO experience* Excellent verbal and written communication skills* Experience with Order Fulfillment is preferred.* Knowledgeable in PeopleSoft and Salesforce* Must be in current role for 1 year* Must not have received any Disciplinary Action within the past 12 months* Must not have any Attendance and Punctuality issues in the past 12 months* Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months* Must have a Successful or above rating in the last Enabling Performance cycleWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.[](blob:https://relx.wd3.myworkdayjobs.com/32d3eccc-8427-4fa7-a498-ec572eedf63f)0:00 / 3:41RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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