Customer Contact Ctr

4 weeks ago

Manila, National Capital Region, Philippines LexisNexis Risk Solutions Full time
.Customer Contact Ctr - Fulfillment Coord I page is loaded## Customer Contact Ctr - Fulfillment Coord Ilocations: Manilatime type: Full timeposted on: Posted Todayjob requisition id: R101439**Accountabilities:*** Responsible for processing of orders from new account creation, credit check, order initial review to invoicing, payment and user access set-up. This includes, but is not limited to, basic order functions including order review, order processing and account maintenance in accordance with established business rules* Effectively communicate with internal customers (i.e. Sales, Credit & Collection, Customer Service, Accounts Receivable, etc.) fostering collaborative relationship with other LN department/teams.* Provide invoice copies, contracts, orders and other customer information from the Fulfillment systems to Sales and/or customers, upon request.**Qualifications:*** Bachelor's degree (in any field) or at least 2 years college completed (with no back subjects or incomplete units)* 2 or more years of BPO experience* Excellent verbal and written communication skills* Experience with Order Fulfillment is preferred.* Knowledgeable in PeopleSoft and Salesforce* Must be in current role for 1 year* Must not have received any Disciplinary Action within the past 12 months* Must not have any Attendance and Punctuality issues in the past 12 months* Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months* Must have a Successful or above rating in the last Enabling Performance cycleWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.[](blob:https://relx.wd3.myworkdayjobs.com/32d3eccc-8427-4fa7-a498-ec572eedf63f)0:00 / 3:41RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
#J-18808-Ljbffr

  • Customer Contact Ctr

    2 days ago

    Manila, National Capital Region, Philippines Remitly Full time ₱900,000 - ₱1,200,000 per year

    Overview:The LexisNexis Risk Solutions – Claims Record Unit (Internet Research) provides streamline processes in retrieving accident and incident reports from various Law Enforcement Agencies in support of LN Police Records product customers. Our commitment is to provide Insurance customers an easier, faster, accurate and cost-effective way of getting...

  • Customer Contact Ctr

    3 hours ago

    Manila, National Capital Region, Philippines RELX Group Full time ₱600,000 - ₱1,200,000 per year

    Overview:The LexisNexis Risk Solutions – Claims Record Unit (Internet Research) provides streamline processes in retrieving accident and incident reports from various Law Enforcement Agencies in support of LN Police Records product customers. Our commitment is to provide Insurance customers an easier, faster, accurate and cost-effective way of getting...

  • Customer Contact Ctr

    1 week ago

    Manila, National Capital Region, Philippines RELX Group Full time ₱250,000 - ₱500,000 per year

    Accountabilities:Responsible for processing of orders from new account creation, credit check, order initial review to invoicing, payment and user access set-up. This includes, but is not limited to, basic order functions including order review, order processing and account maintenance in accordance with established business rulesEffectively communicate with...

  • Customer Contact Ctr

    1 week ago

    Manila, National Capital Region, Philippines Remitly Full time ₱900,000 - ₱1,200,000 per year

    Accountabilities:Responsible for processing of orders from new account creation, credit check, order initial review to invoicing, payment and user access set-up. This includes, but is not limited to, basic order functions including order review, order processing and account maintenance in accordance with established business rulesEffectively communicate with...

  • Customer Contact Ctr

    4 weeks ago

    Manila, National Capital Region, Philippines RELX Full time

    AccountabilitiesResponsible for processing of orders from new account creation, credit check, order initial review to invoicing, payment and user access set-up. This includes, but is not limited to, basic order functions including order review, order processing and account maintenance in accordance with established business rulesEffectively communicate with...

  • Tech Data Ctr Ops Spt

    4 weeks ago

    Manila, National Capital Region, Philippines Unisys Full time

    OverviewJoin to apply for the Tech Data Ctr Ops Spt role at Unisys.ResponsibilitiesProvides operational and technical support for assigned data center computer systems and associated peripheral equipment.Monitors performance of on-line systems utilizing software support tools to complete all scheduled jobs in a timely manner.Performs standard maintenance and...

  • Contact Center

    1 week ago

    Manila, National Capital Region, Philippines IT Triage Full time ₱30,000 - ₱45,000 per year

    About The GroupThe Reivernet Group is made up of seven entities: RN Projects, Reivernet, IT Triage, Site Compass, Bright Star, RN Gateway and RGC Management. We design, build, configure, support and document complex data networks for business, with a focus on hotel networks.IT Triage provides outsourced, short- or long-term remote Help Desk services across...

  • Contact Center Officer

    2 weeks ago

    Manila, National Capital Region, Philippines Reivernet Group of Companies Full time ₱250,000 - ₱500,000 per year

    About The GroupThe Reivernet Group is made up of seven entities: RN Projects, Reivernet, IT Triage, Site Compass, Bright Star, RN Gateway and RGC Management. We design, build, configure, support and document complex data networks for business, with a focus on hotel networks.IT Triage provides outsourced, short- or long-term remote Help Desk services across...

  • Contact Center Consulting Leader

    2 weeks ago

    Manila, National Capital Region, Philippines JMR SSRA Full time ₱1,500,000 - ₱2,500,000 per year

    As a Consulting Leader, you will be at the forefront of delivering customer experience (CX) and contact center transformation initiatives. Working with leading CCaaS and CX platforms—including Genesys Cloud, Google CCAI, Nice CXone, Five9, Sprinklr, Salesforce Service Cloud, and RingCentral—you will lead projects that optimize customer service...

  • Team Leader for Contact Center

    2 weeks ago

    Manila, National Capital Region, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

    About the CompanyWe are a global healthcare operations provider delivering high-quality customer service solutions. Our contact center supports healthcare clients with empathy, accuracy, and professionalism.Role OverviewWe are looking for a Team Leader to manage a team of Healthcare Customer Service Representatives in a dynamic contact center environment....