Customer Contact Ctr

5 days ago

Manila, National Capital Region, Philippines RELX Full time
Accountabilities

  • Responsible for processing of orders from new account creation, credit check, order initial review to invoicing, payment and user access set-up. This includes, but is not limited to, basic order functions including order review, order processing and account maintenance in accordance with established business rules

  • Effectively communicate with internal customers (i.e. Sales, Credit & Collection, Customer Service, Accounts Receivable, etc.) fostering collaborative relationship with other LN department/teams.

  • Provide invoice copies, contracts, orders and other customer information from the Fulfillment systems to Sales and/or customers, upon request.

Qualifications

  • Bachelor\'s degree (in any field) or at least 2 years college completed (with no back subjects or incomplete units)

  • 2 or more years of BPO experience

  • Excellent verbal and written communication skills

  • Experience with Order Fulfillment is preferred.

  • Knowledgeable in PeopleSoft and Salesforce

  • Must be in current role for 1 year

  • Must not have received any Disciplinary Action within the past 12 months

  • Must not have any Attendance and Punctuality issues in the past 12 months

  • Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months

  • Must have a Successful or above rating in the last Enabling Performance cycle

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.


#J-18808-Ljbffr

  • Customer Contact Ctr

    3 days ago

    Manila, National Capital Region, Philippines LexisNexis Risk Solutions Full time

    .Customer Contact Ctr - Fulfillment Coord I page is loaded## Customer Contact Ctr - Fulfillment Coord Ilocations: Manilatime type: Full timeposted on: Posted Todayjob requisition id: R101439**Accountabilities:*** Responsible for processing of orders from new account creation, credit check, order initial review to invoicing, payment and user access...

  • Customer Contact Ctr

    1 day ago

    Manila, National Capital Region, Philippines Remitly Full time ₱900,000 - ₱1,200,000 per year

    Overview:The LexisNexis Risk Solutions – Claims Record Unit (Internet Research) provides streamline processes in retrieving accident and incident reports from various Law Enforcement Agencies in support of LN Police Records product customers. Our commitment is to provide Insurance customers an easier, faster, accurate and cost-effective way of getting...

  • Customer Contact Ctr

    1 week ago

    Manila, National Capital Region, Philippines RELX Group Full time $104,000 - $130,878 per year

    Accountabilities:Responsible for processing of orders from new account creation, credit check, order initial review to invoicing, payment and user access set-up. This includes, but is not limited to, basic order functions including order review, order processing and account maintenance in accordance with established business rulesEffectively communicate with...

  • Customer Contact Ctr

    1 week ago

    Manila, National Capital Region, Philippines Remitly Full time $70,000 - $120,000 per year

    Accountabilities:Responsible for processing of orders from new account creation, credit check, order initial review to invoicing, payment and user access set-up. This includes, but is not limited to, basic order functions including order review, order processing and account maintenance in accordance with established business rulesEffectively communicate with...

  • Tech Data Ctr Ops Spt

    5 days ago

    Manila, National Capital Region, Philippines Unisys Full time

    OverviewJoin to apply for the Tech Data Ctr Ops Spt role at Unisys.ResponsibilitiesProvides operational and technical support for assigned data center computer systems and associated peripheral equipment.Monitors performance of on-line systems utilizing software support tools to complete all scheduled jobs in a timely manner.Performs standard maintenance and...

  • Contact Center Representative

    5 days ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time $880 - $1,475

    Job Title: Contact Center RepresentativeWe are seeking a skilled and professional Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service.Job DescriptionThe ideal candidate will have previous experience in a contact...

  • Patient Contact Specialist

    5 days ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time $40,000 - $62,000

    Job Title: Patient Contact SpecialistIn this challenging and rewarding role, you will be the primary point of contact for patients calling our service. Your main responsibility will be to provide exceptional customer service by gathering patient information and coordinating appointments with healthcare professionals.

  • Contact Center Support Specialist

    5 days ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱25,000 - ₱40,000

    About the RoleThis is a full-time and part-time opportunity to work as a Customer Service Representative in a contact center environment. You will be responsible for handling customer inquiries, resolving issues, and providing a smooth and satisfying customer experience.You must be friendly and reliable with strong communication and interpersonal skills. The...

  • Contact Center Consulting Leader

    2 weeks ago

    Manila, National Capital Region, Philippines JMR SSRA Full time $104,000 - $130,878 per year

    As a Consulting Leader, you will be at the forefront of delivering customer experience (CX) and contact center transformation initiatives. Working with leading CCaaS and CX platforms—including Genesys Cloud, Google CCAI, Nice CXone, Five9, Sprinklr, Salesforce Service Cloud, and RingCentral—you will lead projects that optimize customer service...

  • AI Contact Center Engineer

    1 week ago

    Manila, National Capital Region, Philippines beBeeContactCenter Full time ₱1,800,000 - ₱2,200,000

    Job OpportunityWe are looking for a skilled and experienced engineer to fill the role of Contact Center AI Specialist. In this position, you will work closely with our contact center operations team to design and deploy AI solutions that meet their needs.Key Responsibilities:Collaborate with contact center operational leads to develop scalable AI solutions...