
Retail Propositions Manager
4 weeks ago
MAIN PURPOSE OF THE JOB: The role will be responsible for developing the strategy and managing its implementation to grow the General Insurance (GI) product line/category by collaborating with and influencing different business units including Marketing, Distribution & Operations.
The role will also oversee propositions development for the GI category.
- Formulate and execute marketing programs to promote the GI category, aiming to increase revenue and attract new customers.
- Leverage internal and external resources to deliver compelling marketing initiatives, including offline and online collaterals, advertising, PR, sales toolkits, and training.
- Coordinate with advertising agencies, PR agencies, outsourced vendors, and marketing colleagues to implement marketing plans.
KEY ACCOUNTABILITIES:
- Strategy and Category Management
o Collaborate with stakeholders to set and refine the overall business strategy for expanding and maintaining the GI product category.
o Translate category strategies into tactical initiatives related to branding, products, and distribution, working with respective business units.
o Increase category awareness through communication strategies targeting specific customer segments, working with the Brand & Communications team, including:
- Managing all GI-related communications for customers and distributors.
o Influence the sales process across digital platforms and enhance the customer journey for retail GI by working with Distribution, CEX, Operations, Digital team, and front-line staff.
o Provide strategic input for channel/distribution and operations strategies aligned with business needs.
- Propositions Development
o Conceptualize relevant customer propositions.
- Conduct research on customer preferences, competitor offerings, and AXA's market position and performance.
- Identify and address gaps in customer needs.
o Develop marketing plans and coordinate their execution with marketing and channels.
o Collaborate with product development and pricing teams, providing guidance on customer and distributor considerations.
Minimum Qualifications and Experience:
- Graduate/Post-Graduate degree in business management or related fields.
- Insurance Risk Management/Product Management qualifications are advantageous.
- At least 3 years of experience in the Non-Life Insurance industry, with a proven track record in product, marketing, or sales management, including setting up or managing a business line.
- Understanding of Non-Life Insurance products in the market.
- Experience in brand development and business growth is advantageous.
- Background in GI and network within the non-life insurance industry are pluses.
AXA SA is a French multinational insurance firm.
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