Customer Service Representative, Inbound Section

4 weeks ago

Makati City, National Capital Region, Philippines Centro Escolar University Full time

Provide quality service to Metrobank and PS Bank Credit Card holders, ensuring timely and accurate resolution of inquiries.

Your Role:

Key responsibilities include:

  • Providing quality service to Metrobank and PS Bank Credit Card holders.
  • Ensuring timely and accurate resolution of card sales, service inquiries, requests, and concerns via call, email, and other correspondences.
About You:

Candidates should have:

  • A Bachelor's degree from a college/university.
  • At least 1 year of experience in Customer Service is an advantage, but fresh graduates are welcome to apply.
  • Excellent oral and written communication skills.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Willingness to work on-site 100% with a shifting schedule, including graveyard, nightshift, morning, midday, weekends, and holidays.
Compensation & Benefits:

Benefits include a competitive salary, opportunities for career growth, and a supportive work environment.

Training & Development:

Metrobank provides opportunities to enhance skills and unlock talents, helping employees evolve into well-rounded individuals.

Career Progression:

Metrobank hones future leaders, offering a fulfilling career with potential for advancement.

How to Apply:

Submit your application through the link from the company portal, ensuring all required information is included.

This job may close before the stated closing date, you are encouraged to apply as soon as possible

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