Customer Service Associate

3 weeks ago

Manila, National Capital Region, Philippines Caldwell Communications Full time

Join to apply for the Customer Service Associate - Nonvoice - Newbie Account role at Caldwell Communications

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs
Job Responsibilities
  • Answers phone calls and provides important information/ assistance to clients
  • Checks mail, fax, and internet mail to provide customer assistance
  • Communicates with customers on the phone or using written correspondence to take care of concerns
  • Answer participant questions, , as well as talk to participants to achieve a full understanding of what critical information is being asked.
Qualifications
  • Open to candidates who completed college no experience required
  • Open to High School and Senior High School Graduates with BPO experience
  • Excellent to above-average English communication skills
  • BPO experience is a plus but not necessary
  • Can do onsite work
  • Within 25km to 35 km
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Advertising Services
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