online sales representative

3 days ago


Manila, National Capital Region, Philippines Gigahertz Computer Systems Full time

Key Job Responsibilities

1. Respond promptly and professionally to customer inquiries on Facebook, website chat, or other messaging channels.

2. Identify customer needs, recommend products, and close sales through persuasive communication and product knowledge.

3. Update customer details, chat outcomes, and sales transactions in the CRM system to ensure smooth follow-ups and reporting.

4. Check stock availability, reserve items, and ensure smooth order processing and fulfillment.

5. Follow up on completed transactions, assist with payment confirmation, and coordinate product delivery or pick-up

6. Share customer insights, suggest improvements, and actively participate in coaching, training, and team meetings.

QUALIFICATIONS

  • Graduate of any Bachelor's Degree course

  • At least 1 year of work experience in sales

  • Experience in the electronics industry preferred

  • Customer Service Experience on non-voice or voice accounts is an Advantage

  • Willing to report at our head office in Quiapo, Manila

  • Willing to work on a shifting schedule

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