Junior Call Center Agent

1 day ago

Pasig, National Capital Region, Philippines Jocson College Inc. Full time
Junior Call Center Agent (Open to Fresh Graduates)

National Capital Region (NCR), Pasig City

Qualifications
  • Candidate must possess at least a Bachelor's/College Degree, High School Diploma, Senior High School Diploma, or some college (but did not graduate) in any course.
  • Fresh Graduates or Entry Level candidates specializing in BPO/Call Center or equivalent are welcome to apply.
  • With or without call center experience are encouraged to apply.
  • Working students are welcome to apply as long as they are committed to work on a fixed GY shift.
  • Must have good English (verbal and written) communication skills.
  • Amenable to work onsite at Cyberspace Alpha (Ortigas, Pasig) Office.
  • Flexible in working on a graveyard shift.
  • Amenable to handle a financial voice account.
Skills
  • Ability to engage in English conversations.
  • Actively listens, shows empathy, and maintains professionalism.
  • Guides customer interactions per the Company and Client's service strategy and policies.
  • Capable of clearly documenting relevant call details while adhering to quality standards.
  • Able to follow call flows, directives, and processes.
  • Proficient in typing and keyboarding.
  • Possesses primary computer and internet literacy.
Key Responsibilities
  • Answers customer calls and addresses issues/concerns.
  • Provides accurate and complete needed/requested information following call flows and processes.
  • Communicates appropriate options to provide timely resolution.
  • Documents/logs all customer interactions following quality standards.
  • Coordinates with a higher level of support for out-of-scope concerns.
Additional Info
  • Location: Pasig City, National Capital Region (NCR).
#J-18808-Ljbffr

  • Junior Call Center Agent

    1 day ago

    Pasig, National Capital Region, Philippines Santaisabel Full time

    Junior Call Center Agent (Open to Fresh Graduates)National Capital Region (NCR), Pasig CityQualificationsCandidate must possess at least a Bachelor's/College Degree, High School Diploma, Senior High School Diploma, or some college (but did not graduate) in any course.Fresh graduates or entry-level candidates specializing in BPO/Call Center or equivalent are...

  • Call Center Agents Pasig City

    3 weeks ago

    Pasig, National Capital Region, Philippines StackPH Full time

    We are looking for motivated individuals to join our team as Call Center Agents for our Bridgetowne, Pasig site. This role focuses on providing excellent customer service through phone support, addressing inquiries, and resolving concerns. With no final interview required and only a mock call assessment, the application process is fast and...

  • Call Center Agent With Experience Up to 25K Incentives HMO

    2 weeks ago

    Pasig, National Capital Region, Philippines STACKPH Full time

    We're hiring experienced Call Center Agents to handle customer inquiries, resolve issues, and provide excellent service via phone, chat, or email. Earn up to 25K in incentives, plus HMO benefits. Must have at least 6 months BPO experience and strong communication skills.

  • Supervisor, Call Center

    1 day ago

    Pasig, National Capital Region, Philippines Med-Metrix, LLC Full time

    Job DescriptionPosted Tuesday, June 10, 2025 at 4:00 PMPOSITION SUMMARYDedicated, supportive Operations Supervisor - Call Center who can coach and motivate call center representatives as they field calls from clients. The Ops Supervisor - Call Center will hire employees and assist in the training process, ensuring that every agent is well prepared for their...

  • Call Center Agent

    4 weeks ago

    Pasig, National Capital Region, Philippines Work Services Full time

    NO WORK EXPERIENCE REQUIRED | OPEN FOR FRESH GRADUATES ENJOYCustomer Service RepresentativeStart Date: August Class | Virtual Hiring Process OnlyWhy Join Us?100% Virtual Hiring Process – No need to visit our office1-Day Application Process – Fast and hassle-freeNo Final Interview – Get hired quickerWhat are we looking for?Open to High School Graduates...

  • Call Center Team Leader

    3 days ago

    Pasig, National Capital Region, Philippines Viventis Search Asia Full time

    OverviewCompensation: ₱46,000 Package (inclusive of allowances and benefits)About the RoleWe are seeking an experienced and driven Call Center Supervisor to oversee day-to-day operations for our Telco account. The Supervisor will be responsible for leading a team of agents, ensuring performance metrics are achieved, delivering excellent customer...

  • BPO Agent

    12 hours ago

    Pasig, National Capital Region, Philippines beBeeCommunication Full time ₱150,000 - ₱250,000

    Customer Service RepresentativeNational Capital Region (NCR), Pasig CityAbout the RoleThis is an entry-level position for a Call Center Agent who will be responsible for handling customer calls and inquiries in a professional manner.Key ResponsibilitiesRespond to customer calls and address their concerns in a timely and effective manner.Provide accurate and...

  • Call Center Agent

    2 weeks ago

    Pasig, National Capital Region, Philippines Caldwell Communications Full time

    For regular employees, we offer an industry-leading benefits package that includes:Competitive Salary13th Month PayHMO with 3 free Beneficiaries on Day One20% ND Maternity/Paternity LeaveOpportunity for rapid career growth for Top PerformersRetirement/Life Insurance for Qualified StaffWork-life Balance Processes and ProgramsJob ResponsibilitiesAnswer phone...

  • Call Center Agent/ Up to 17k monthly

    3 weeks ago

    Pasig, National Capital Region, Philippines NEKSJOB CORPORATION Full time

    Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:College Graduate or...

  • Leader of Call Center Operations

    2 days ago

    Pasig, National Capital Region, Philippines beBeeLeadership Full time ₱800,000 - ₱1,200,000

    Job DescriptionWe are seeking a highly skilled and experienced Team Leader to join our dynamic team. As a Team Leader, you will be responsible for the day-to-day supervision of a group of call center associates, including work and attendance monitoring in accordance with organization policy and applicable legal requirements.Key Responsibilities:Supervise and...