General Virtual Assistant for Short-Term Rental Management

7 days ago


Manila, National Capital Region, Philippines World Class Contact Centers Full time

Company Overview

Our client's business is a growing short-term rental property management company looking for a General Virtual Assistant to help manage guest communications and administrative tasks for Airbnb properties. Our goal is to maintain high-quality service while keeping affordability in mind.

Key Responsibilities

  1. Guest Communication – Respond to inquiries, assist with bookings, and handle guest concerns professionally.
  2. Administrative Support – Manage reservations, update property listings, and assist with day-to-day Airbnb operations.
  3. Ensure Service Quality – Maintain a seamless experience for guests while optimizing efficiency.
  4. Property Management System (PMS) Support – Utilize OwnerRez and the Airbnb platform to streamline operations.
  5. Coordination & Issue Resolution – Work closely with the property owner to address any guest-related concerns or operational needs.

Required Qualifications

  1. Experience in guest communication and Airbnb administrative tasks.
  2. Strong written and verbal communication skills for handling guest interactions.
  3. Ability to work full-time (40 hours per week) within the CST timezone.
  4. Comfortable using Airbnb and PMS systems (OwnerRez).
  5. Highly organized with strong attention to detail and problem-solving skills.
  6. Ability to work independently and manage multiple tasks efficiently.

Benefits

  1. Paid local holidays
  2. Work directly with the property owner in a small, dynamic team.
  3. Opportunity to be part of a growing Airbnb business.

If you have Airbnb management experience and enjoy handling guest communications, we'd love to hear from you

#J-18808-Ljbffr

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