Customer Specialist

3 weeks ago

Iloilo City, Western Visayas, Philippines Cagayan State University Full time

Provide professional customer support, address specific requests, and enjoy structured career growth and comprehensive benefits.

Your Role

Key responsibilities include:

  • Professionally communicate with customers and provide solutions for specific requests as per process guidelines.
  • Listen attentively to customer needs and demonstrate empathy while providing customer support.
About You

The ideal candidate will have the following qualifications:

  • For Insurance Account: Open to college graduates with no BPO experience.
  • For Travel Account: Must be a high school graduate, preferably with 6 months BPO experience.
  • Good customer service skills.
  • Willing to work onsite and on shifting schedules.
  • Can start ASAP.
  • Applicants under the new K-12 Curriculum should be graduates of senior high school; under the old (pre-K-12) curriculum, high school graduates are welcome to apply.
  • Education proofs must be submitted at the time of joining/offer.
Benefits
  • Structured career path.
  • Growing and expanding team with more internal career progression opportunities.
  • Safe work environment.
  • Free HMO coverage from day 1, including coverage for domestic partners.
  • Skills training opportunities.
  • Paid leaves.
  • Annual appraisal.
Training & Development

Skills training opportunities are provided to support professional growth and development.

Career Progression

The company offers a structured career path and internal career progression opportunities within a growing and expanding team.

How to Apply
  • Walk in at the Career Hub: G/F Two Techno Place, Megaworld Blvd. Iloilo Business Park, Mandurriao, Iloilo City, Monday to Friday, 10AM-4PM. Education proofs should be submitted at the time of joining/offer.
  • Click the "Apply on employer site" button on this page.

This job may close before the stated closing date, you are encouraged to apply as soon as possible."

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