Customer Experience Specialist

1 week ago

Iloilo City, Western Visayas, Philippines Toyota Financial Services Full time ₱192,000 - ₱216,000 per year
  • Confers with the customers by telephone, email, in person in order to provide information about products and services.
  • Keep records of customers interactions and transactions, recording details of inquiries, complaints and comments, as well as actions taken.
  • Ensures that appropriate responses were made to resolve customers' problem.
  • Refers customer's concerns to designated departments for resolution and processing.
  • Provides feedback and reply to customers' concern and request.

QUALIFICATIONS:

  • Graduate of any 4-year Business course or any related coursed
  • With active listening skills, problem solving skills, customer service
  • Written and Oral Communication Skills

Job Type: Full-time

Pay: Php16, Php18,000.00 per month

Benefits:

  • Company Christmas gift
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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