Customer Specialist – Iloilo City Site

1 day ago

Iloilo City, Western Visayas, Philippines WNS (Holdings) Limited (ADR) Full time
Customer Specialist – Iloilo City Site (Fresher)
  • Full-time

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.

Why join us? We promise our employees role clarity, coaching and mentoring, professional development, and a structured career path through our five people promises, with employee experience at the core. Experience a culture of outperformance, engagement, celebration, and contribute to society through our WNS Cares Foundation, supporting meaningful initiatives and making an impact in the community.

Responsibilities include communicating with customers in a professional manner and providing solutions for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing support.

Open to college graduates with no BPO experience for Insurance Accounts.
High school graduates, preferably with 6 months BPO experience, are eligible for Travel Accounts.

• Good customer service skills

• Willing to work onsite and on shifting schedules

• Can start ASAP

Note: Applicants under the new K-12 Curriculum should be senior high school graduates; under the old curriculum, high school graduates are welcome. Education proofs should be submitted at the time of joining/offer.

Walk in at our Career Hub:
G/F Two Techno Place, Megaworld Blvd. Iloilo Business Park, Mandurriao, Iloilo City
Monday to Friday | 10AM-4PM

Benefits and Perks:

• Structured career path

• Growing and expanding team with more internal career progression opportunities

• Safe work environment

• Free HMO coverage from day 1, including your domestic partner

• Skills training opportunities

• Paid leaves

• Annual appraisal

#J-18808-Ljbffr

  • Healthcare Specialist – Iloilo City Site

    1 day ago

    Iloilo City, Western Visayas, Philippines WNS (Holdings) Limited (ADR) Full time

    Healthcare Specialist – Iloilo City SiteWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services,...

  • Insurance Verification Specialist-Onsite

    4 weeks ago

    Iloilo City, Western Visayas, Philippines TMDPH INC Full time

    We are seeking a meticulous and detail-oriented Insurance Verification Specialist to join our healthcare team at TMDPH Inc. The Insurance Verification Specialist plays a critical role in verifying patients' insurance coverage, ensuring accurate billing, and facilitating smooth administrative processes. If you have a strong understanding of insurance...

  • Appraiser (Iloilo)

    4 weeks ago

    Iloilo City, Western Visayas, Philippines Security Bank Corporation Full time

    About the Role:Performs property appraisal of proposed and existing collateral /security offered by the client including Bank owned real estate as well as foreclosed property. Prepares appraisal reports on properties offered as collateral such as real estate and vehicle including those intended for SBC officer housing/car plan financing, merchandise...

  • Customer Service Representative I

    3 weeks ago

    Iloilo City, Western Visayas, Philippines Crawford & Company Full time

    Job DescriptionWe need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies and be well-trained in product knowledge to provide quick and accurate assistance to...

  • Customer Service Representative

    4 weeks ago

    Iloilo City, Western Visayas, Philippines Be One of Us - Cooee Inc Full time

    Customer Service Representative (Night Shift)Customer Service Representative (Night Shift)Night Shift (7 PM- 4 AM )|Fulltime | Iloilo (Onsite Setup)About the RoleWe have partnered with a company that is a leader in the provision of Risk and Compliance Auditing andManagement services to the built property sector, whose clients are some of the largest...

  • Customer Support Expert

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeProfessional Full time ₱150,000 - ₱250,000

    We are seeking a skilled professional to provide customer support and solutions.The ideal candidate will be able to communicate effectively with customers, listen attentively to their needs, and demonstrate empathy.Key qualifications include:Senior high school graduateExcellent communication skillsGood customer service skillsOur company offers a structured...

  • Customer Care Representative

    1 day ago

    Iloilo City, Western Visayas, Philippines San Miguel Corporation Full time

    Select how often (in days) to receive an alert:Location:Iloilo City (ADD0), PHDate: Apr 30, 2025Description:KEY RESULTS AREAS AND RESPONSIBILITIESAnswer Inbound EmailsDevelop customer relationship with the customerIdentifying customers' needs, clarifying information, researching every issue, and providing solutionsKeeping records of customer interactions,...

  • Customer Service Expert

    4 days ago

    Iloilo City, Western Visayas, Philippines beBeeCompliance Full time ₱150,000 - ₱250,000

    Customer Service RoleAs a customer service professional, you will be the primary point of contact for clients and contractors, providing timely and effective solutions to their queries and concerns.Job Type: Full-time, Graveyard Shift (7 PM- 4 AM)Work Setup: Onsite - Iloilo Gateway Hotel & Suites, Pavia, Iloilo CityOur organization has partnered with a...

  • Customer Service Representative

    4 days ago

    Iloilo City, Western Visayas, Philippines Cooee Inc. Full time

    OverviewCustomer Service Representative (Entry-Graveyard Shift)Job Type: Full-time, Graveyard Shift (7 PM- 4 AM)Work Setup: Onsite - 2nd Floor Iloilo Gateway Hotel & Suites, Brgy. Mali-ao, Pavia, Iloilo CityWe have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector,...

  • Customer Service Representative

    3 days ago

    Iloilo City, Western Visayas, Philippines Cooee Inc. Full time

    Job Type: Full-time, Graveyard Shift (7 PM- 4 AM)Work Setup: Onsite - 2nd Floor Iloilo Gateway Hotel & Suites, Brgy. Mali-ao, Pavia, Iloilo CityWe have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients are some of the largest corporations in...