Salesforce Technical Lead

OSF Digital is a leading digital transformation specialist and trusted Salesforce partner for over a decade. We excel in B2B, B2C, and multi-cloud solutions, recently celebrating our 20th anniversary.

Our achievements include:

• Recognition in Fast Company's best workplaces for innovators
• Salesforce 2023 Partner Innovation Awards for Multi-Cloud Digital Transformation

In 2024, we:

• Earned 3,000+ Salesforce certifications

Our AI-powered solutions drive data-driven results and enhance operational efficiency. With 45 locations and 2,000 clients worldwide, we build trust through innovation.

Role Summary:

• Analyze functional specifications, analyze requirements architecture, challenge requirements architecture, draft design options
• Assign tasks/defects to the team using a predefined strategy and the team members' skillset
• Ensure the team is aligned and informed about requirements, risks, and quality of the project
• Ensure that the technical team follows the principles and directions defined by the SA
• Prepare discovery questions, participate in meetings for lead qualification & opportunity development
• Follow up on issue defects reports, conduct historical analyses of test results, and integrate quality results into project plan updates
• Follow up standards in project documentation and update documentation regarding tasks and code
• Create and deliver accurate reports for the status of tasks/defects by team member/component, remaining estimates, etc.
• Validate defects reported and provide guidance on priority and next steps
• Responsible for the quality of team deliverables
• Coordinate with the rest of the team to sync and assess risks and their impact on the project
• Remove roadblocks on the tasks for the team members by providing answers or facilitating getting them
• Support mentoring delivery and career coaching for team members and guide the team in using the information-sharing tools
• Monitor the implementation of best code review practices and implement peers' code review activities; escalate appropriate problems in cross-function matrix environment as needed.

• Previous experience as a senior role in software development teams
• Previous experience in web development
• Previous experience in eCommerce projects
• Experience with debugging, performance profiling, and optimization
• Ability to work on multiple tasks and to quickly switch focus between them
• Understanding of customer's business needs and priorities
• Good English communication and presentation skills
• Comfortable with client-facing interactions

Skill Set:

• Experience with SFCC
• Previous experience as a senior role in software development teams
• Previous experience in web development
• Previous experience in eCommerce projects
• Experience with debugging, performance profiling, and optimization
• Ability to work on multiple tasks and to switch focus between them quickly
• Understanding of customer's business needs and priorities
• Good English communication and presentation skills
• Comfortable with client-facing interactions

As a Salesforce Platinum Partner, we offer cutting-edge projects with a global impact. Gain expertise in diverse cloud platforms, including AI, and make a significant difference to clients.

• Deliver top-quality outcomes for renowned brands
• Join a diverse team of 2,500+ professionals around the world
• Foster teamwork and long-term customer relationships

OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, national origin, marital status, or any other protected category in any of the jurisdictions in which we conduct business.