Level 2
4 days ago
Role Description and Responsibilities
Expectations:
- M365 | all products, configuration
- Intune administration (2nd priority)
- Exchange online administration (1st priority)
- Azure administration (1st priority)
- Moving on-prem to Azure (Situation of the company)
- Being able to navigate Azure
Required Skills and Qualifications
Technical Skills:
- Advanced troubleshooting
- Server and patch administration
- Azure Cloud expertise
- Security, identity, and email administration
- Proficiency in all Level 1 technical tasks
Experience:
- Knowledge of ITIL framework, change management, and problem management
- Scripting and automation using PowerShell, batch scripting, and APIs (Python is a plus but not required)
- Strong documentation skills
- Remote Support Experience for a 200-300 seat organisation
Personal Attributes:
- Risk-conscious approach
- Business-oriented mindset with strong communication skills
- Proactive and solution-driven attitude
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