Procurement Specialist

Join us for the Procurement Specialist role at Five9. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. We value a team-first culture, celebrate diversity, and foster an inclusive environment that empowers employees to be their authentic selves.

This is a full-time United States-based role, following PST hours, Monday through Friday 8:00am – 5:00pm. The ideal candidate is responsible, analytical, organized, with excellent verbal and written communication skills to work directly with global suppliers and employees at all levels. The role focuses on Procurement operations and Contract Administration, with a can-do attitude and the ability to work independently in a fast-paced environment under the general direction of the Director, Procurement.

• Support and management of vendor contract review process including initial request review, coordination of Procurement, Legal and Compliance team review and redlining and coordination with Business Owners and vendors
• Management and daily updates to Procurement Leadership SharePoint Excel files, savings trackers and various other internal applications as needed
• Internal and external calendar scheduling management supporting Procurement Leadership Team and suppliers
• Facilitate the vendor contract execution process including gathering of signatures via DocuSign, contract archiving, and database management
• Track and manage the lifecycle of procurement contracts, ensuring timely renewals, amendments, or terminations
• Detail-oriented with the ability to identify and resolve discrepancies or inconsistencies in contract terms
• Facilitate Requisition to PO processing in the Coupa Procure to Pay system (PTP) for goods and services required as needed
• Review and/or select suppliers with the best package of quality, price, terms, and delivery for requisitions submitted
• Review and update purchase orders, change requests, contracts, and associated documents as required
• Assist with new supplier setup into Finance systems as needed
• Run reports from Coupa PTP system to support month-end activities and ad hoc reporting as requested
• Work with Accounting teams for GL coding changes and resolution of invoicing issues in the Coupa PTP system to improve invoice payment timelines and resolve supplier issues

• BS degree in Business or Accounting related field preferred
• Procurement experience with focus on indirect spend in a fast-paced, ever-changing environment
• Competent in Microsoft applications (Excel, Word, Outlook, SharePoint, PowerPoint); experience with Coupa Procure to Pay system (or comparable) preferred
• General understanding of terms and conditions for procurement contracts and experience working with a Legal team in the contract review process desired
• Experience in preparing, reviewing, and maintaining procurement documents, including purchase orders, contracts, and invoices
• Strong analytical skills for evaluating supplier performance and contract terms to ensure value for money
• Familiarity with procurement regulations and compliance standards, including local and international supply chain requirements
• Proficient in using procurement management software (Coupa P2P system knowledge is a plus) and systems to monitor contract statuses and updates
• Able to be flexible and prioritize tasks under tight timelines
• Technically strong to work within a variety of finance systems/tools
• Excellent written and verbal communication skills with the ability to present information clearly to employees at all management levels
• Detailed and self-motivated team player able to work independently, cooperatively, and confidently with global workforce and external parties to maximize performance and produce results; exhibits strong team-building and interpersonal skills

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• Internet and meal allowance while working from home
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

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Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

• Seniority level: Entry level
• Employment type: Contract
• Job function: Purchasing and Supply Chain
• Industries: Software Development