Senior HR Business Partner- Client Facing

6 days ago


Manila, National Capital Region, Philippines PENBROTHERS Full time

What's the scoop?

As a Senior HR Business Partner – Client Facing, you will act as a strategic advisor to business leaders, providing guidance on people management, workforce planning, and employee engagement. You will drive HR initiatives that align with business objectives, ensuring compliance with labor laws while fostering a high-performing and inclusive workplace. This role requires strong leadership, collaboration, and problem-solving skills to optimize HR processes, support leadership development, and enhance the overall employee experience.

Join the ride and find out why we're the 2024 Philippines' Fastest Growing Offshore Staffing Company and 2023 Great Place to Work Certified

What you'll do

  • Act as a strategic advisor and consultant to leadership, providing guidance on people management while empowering leaders to handle HR matters effectively.
  • Conduct weekly or bi-weekly meetings with business leaders to provide HR insights, advice, and support.
  • Stay up to date on employment laws, regulations, and legal requirements to ensure compliance across the organization.
  • Guide and coach managers on handling complex HR issues, including performance management, employee relations, and total rewards.
  • Provide strategic advice on organizational development, team effectiveness, change management, and employee engagement initiatives.
  • Collaborate with HR teams to communicate and educate business leaders on policies, procedures, and compliance.
    Partner with leadership to drive strategic workforce planning, ensuring the organization has the right size, skillset, and agility for future success.
  • Identify reskilling and upskilling needs, aligning training programs with business objectives in collaboration with the Learning & Development (L&D) team.
  • Develop and implement succession planning strategies to ensure a strong talent pipeline for critical roles.
    Conduct ongoing performance management guidance for line managers, including mentoring, career planning, and coaching.
  • Support line managers in addressing organizational, people, and change-related challenges.
  • Optimize organizational design to improve business productivity and performance.
  • Collaborate with HR teams to develop innovative and inclusive recruitment strategies to attract top talent.
  • Assist in designing and executing a future-proof compensation and benefits strategy.
  • Implement reward and recognition programs that enhance employee engagement and drive business results.
    Provide recommendations for culture-building initiatives, including cultural transformation strategies.
  • Implement HR interventions focused on employee wellness, diversity and inclusion, and talent management.
  • Partner with leadership and employees to resolve conflicts, foster positive employee relations, and build a strong workplace culture.
  • Drive initiatives to improve morale, enhance employee satisfaction, and reduce unwanted turnover.
  • Prepare and maintain employee relations reports such as attrition reports, headcount reports, and other HR metrics.
  • Draft and manage case documents, including Notice to Explain, Progressive Counseling Forms, Performance Improvement Plans, and Notices of Decision.
  • Ensure the accuracy of HR data, including HRIS records, attrition data, and other key HR metrics.
  • Execute performance management tasks as required.
  • Identify and implement opportunities for process improvements and increased efficiency within the HR department.
  • Perform other duties as assigned by the immediate supervisor or manager.

What You Bring

  • Minimum 5 years of experience as an HR Business Partner (HRBP), with a proven track record in strategic HR management and business alignment.
  • Strong knowledge of Philippine labor laws, employment regulations, and compliance standards, with the ability to interpret and apply them effectively.
  • Bachelor's degree in Human Resources Management, Psychology, Behavioral Science, or a related field. A master's degree or HR certification is a plus.
  • Proficient in Microsoft Excel, Word, and Google Workspace apps, with the ability to analyze HR data and generate reports.
  • Quick to adapt and learn HR systems, HRIS platforms, and other digital tools relevant to the role.
  • Strong time management, multitasking, and organizational skills, with the ability to prioritize and manage multiple projects simultaneously.
  • Excellent communication skills (written and verbal), with the ability to effectively convey complex HR concepts, influence stakeholders, and deliver sensitive information with professionalism.
  • Ability to thrive in ambiguous and fast-paced environments, demonstrating flexibility, problem-solving skills, and a proactive approach to challenges.
  • High level of professional maturity and discretion in handling confidential and sensitive employee matters.
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