training manager

1 week ago


Manila, National Capital Region, Philippines Private Advertiser Full time

Job Description: New Store Training Manager

The New Store Training Manager leads training and development initiatives for new store openings, ensuring employees and management are equipped with the skills and knowledge needed for success. This role collaborates with Operations leadership and other departments to deliver effective training programs.

Key Responsibilities:

  • Plan, develop, and evaluate brand-specific training programs in collaboration with the Senior Training Manager.
  • Act as the primary contact for updates and resolutions related to training activities.
  • Provide administrative support for training initiatives, including scheduling, setup, progress evaluation, and outcome measurement.
  • Partner with Operations and other departments to execute training programs effectively.
  • Ensure training programs comply with brand standards and operational procedures.
  • Manage training budgets and allocate expenditures for training initiatives.
  • Update and enhance training materials to align with industry best practices.
  • Deliver training sessions in various formats (face-to-face, online, hybrid).
  • Conduct assessments to evaluate employee proficiency in station duties.
  • Address performance gaps by tailoring training programs.
  • Maintain accurate training records and consolidate reports for management review.
  • Conduct evaluations and analyses of new store openings.
  • Foster a positive training environment and support the development of training officers.
  • Interface daily with the Senior Training Manager to manage workload during openings and non-openings.

Requirements:

  • 3-5 years of training experience in the restaurant/food industry.
  • Experience with new store openings.
  • Strong organizational and administrative skills.
  • Effective communication and interpersonal abilities.
  • Ability to thrive in a fast-paced environment.
  • Proficiency in creating training modules and materials.
  • Willingness to travel.
  • Passion for training, proactive attitude, flexibility, creativity, and innovation.
  • Advanced proficiency in MS Office, Adobe, Canva, and Google Workspace.
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