Client Relations Officer

5 days ago

Manila, National Capital Region, Philippines HomeAuto Phil Trade Inc. Full time

At Li Auto PH, we're transforming the automotive industry with cutting-edge electric vehicle (EV) technology. We're looking for a Customer Relations Officer who is passionate about providing top-tier customer experiences, building strong relationships, and driving sales. If you thrive in a dynamic, client-focused environment and have a talent for engaging with high-end clientele, we want you on our team.

What You'll Do:

  1. Serve as the main point of contact for car owners, potential buyers, and test-drive clients, ensuring they receive expert guidance and a premium experience.
  2. Turn interest into action by helping clients navigate the buying process, closing sales, and strengthening brand loyalty.
  3. Follow up with test-drive participants, addressing their concerns and encouraging conversions.
  4. Build strong connections with upper to middle-class clients, providing personalized service and engagement.
  5. Organize and facilitate exclusive events for car owners and prospective buyers to enhance brand interaction and retention.
  6. Collaborate with the sales, service, and technical teams to ensure seamless customer support.
  7. Maintain customer records in the CRM system, tracking interactions and identifying opportunities for improvement.
  8. Represent Li Auto PH at industry events, networking functions, and test-drive experiences.
  9. Stay updated on the latest EV and automotive trends to provide informed recommendations and insights to customers.

What We're Looking For:

  1. A people-person with strong connections in the upper to middle-class market.
  2. Experience in customer relations, automotive sales, luxury retail, or event facilitation.
  3. Proven ability to close deals, build relationships, and deliver outstanding customer experiences.
  4. Excellent communication and negotiation skills, with a persuasive and professional approach.
  5. Passion for EV technology, sustainability, and innovation.
  6. Comfortable using CRM systems, digital platforms, and data-driven customer insights.
  7. Ability to multitask and excel in a fast-paced, high-energy environment.
  8. A proactive mindset, always eager to learn, grow, and adapt.

Why Join Li Auto PH?

  1. Competitive salary with performance-based incentives
  2. Be part of the EV revolution and shape the future of mobility
  3. Dynamic and innovative work environment
  4. Continuous learning and career growth opportunities
  5. A chance to work with a premium, globally recognized brand

Work Environment:

  1. A mix of showroom, office, and client-facing engagements
  2. Frequent interactions with VIP clients and high-end buyers
  3. Exclusive brand events, networking opportunities, and test-drive activities
  4. Occasional extended hours for premium customer service and special activations

How to Apply:

  1. Send your resume and a professional photo (optional) to hr@liauto.ph with the subject "Client Relations Officer Application – [Your Name]".
  2. After submitting your application, please fill out this form: Application Form.

Ready to Accelerate Your Career?

Join Li Auto PH and be part of a company that's leading the way in smart, sustainable mobility. If you have the drive, the passion, and the customer-first mindset, we want to hear from you

Apply now and be part of the movement

#J-18808-Ljbffr

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